Senior People Advisor

Join to apply for the Senior People Advisor role at AIA Australia

1 week ago Be among the first 25 applicants

Join to apply for the Senior People Advisor role at AIA Australia

BE THE DIFFERENCE
At AIA we don't simply believe in being 'the best'. We believe in better – because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The opportunity:

We are currently sourcing a Senior People Advisor to join our People and Culture team based in Melbourne. Reporting to the Senior Manager, Employee Relations and People Partnering you will work as part of the team to provide generalist advice, coaching and guidance to our People Leaders and employees. You will also work closely with the People Partner on business unit specific initiatives and be involved in identifying efficiencies and operational improvements across the workforce.

In this position you will play a key role in the allocation of workflow and cases in Workday and tasks across our Tier 1 service delivery all whilst providing exceptional customer service to our employees and managers. This role will suit an experience Senior People Advisor who has strong experience working with Workday.

To do this successfully you will:

• Be responsible for the coordination of workflow within the People Advisory and People Partner Processes of AIA Australia
• Monitor and manage query volumes, response times and performance to SLA's
• Be responsible for case management of queries that can be complex in nature and are received through Workday or the People Advisory inbox
• Support the People Partner by providing tier 1 support on people matters within specific business units, including the coordination of HR cyclical activities
• Provide support to people leaders within the business with performance management and performance improvement plans including relevant documentation
• Manage disciplinary processes as required involving performance or misconduct
• Coordinate the end-to-end process of organisational job changes
• Build and improve the quality of Tier 0 Knowledge Base Articles on Workday and ensure that they remain current, relevant and easily accessible
• Conduct job gradings and collaborate with People Leaders to ensure role evaluations are accurate
• Coordinate and consult with relevant stakeholders on position management
• Act as a custodian of AIA's culture and our operating philosophy of 'Doing the Right Thing, in the Right Way, with the Right People'.
  
  

Successful applications will demonstrate:

• Previous experience working within a People Advisory role within a HR service delivery model
• Experience using Workday HRIS will be highly regarded
• Tertiary qualification in Human Resources, Business or similar
• The ability to partner with People Leaders across the organisation to provide support, coaching and advice
• An excellent understanding of generalist HR principles and practices with the confidence to make recommendations and improvements and implement them effectively
• Experience supporting leaders with performance management, organisational design and position management
• The ability to create knowledge articles, FAQs and HR processes
• Exceptional customer service and the ability to support employees at all levels of the organisation
• A results-oriented, service-driven mindset and a willingness to get hands-on when needed.
  
  

Why choose AIA:

At AIA, we've made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Career development through internal mobility opportunities
• Work for a business helping millions of Australians and make a difference to someone's life everyday
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers
• Hybrid working environment
  
  

At AIA Australia, we're proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.

Lots of companies like to say they're different. What makes us truly different at AIA, is the difference we make in people's lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?

If you want to be part of our collaborative and supportive People and Culture team as part of an organisation that helps people live healthier, longer and better lives every single day, apply via the link today.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionHuman Resources
• IndustriesInsurance and Financial Services

Referrals increase your chances of interviewing at AIA Australia by 2x

Get notified about new Senior Human Resources Advisor jobs in Melbourne, Victoria, Australia.

Manager, Human Resources (Corporate Functions)

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

West Melbourne, Victoria, Australia 1 month ago

Laverton North, Victoria, Australia A$60,000.00-A$80,000.00 1 month ago

Melbourne, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia A$45.00-A$55.00 5 days ago

Melbourne, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 1 week ago

Southbank, Victoria, Australia 3 days ago

Southbank, Victoria, Australia A$180,000.00-A$180,000.00 3 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Campbellfield, Victoria, Australia 2 months ago

Scoresby, Victoria, Australia 2 weeks ago

Laverton North, Victoria, Australia 2 days ago

Melbourne, Victoria, Australia 5 days ago

Truganina, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 days ago

Melbourne, Victoria, Australia 2 weeks ago

Senior People & Organisational Design Advisor

Melbourne, Victoria, Australia 1 week ago

Altona, Victoria, Australia A$102,000.00-A$114,953.00 2 days ago

Melbourne, Victoria, Australia 1 week ago

Campbellfield, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 1 week ago

Scoresby, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 4 days ago

Heatherton, Victoria, Australia 4 days ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 2 days ago

Melbourne, Victoria, Australia 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---