Account Manager, Mid-Market Sales, Customer Solutions

Join to apply for the [Indigenous Identified] Account Manager, Mid-Market Sales, Google Customer Solutions role at Google.

This role is only open to applicants who identify as Aboriginal and/or Torres Strait Islander. Please see our Reconciliation Action Plan for more information.

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.

• Experience assessing and achieving client success via business techniques, including effective questioning, objection handling, and engaged promotion.
• Experience in launching and managing paid digital advertising campaigns, in Google Ads and other digital marketing platforms.
• Experience in managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies.
• Experience working with channel sales, advertisers, agencies, or clients.
• Ability to manage and prioritize a portfolio in an advertising or media business context, and achieve goals to drive growth.

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google is committed to empowering and providing equal opportunity for Aboriginal and Torres Strait Islander Peoples and to building reconciliation through Google's technology, platforms and people. We welcome you to be part of a community at Google that will support your development, professionally and personally. Beyond your team, you'll also have the opportunity to connect with your mob and foster deep relationships across Google's Aboriginal and Indigenous Network. This role is open to applicants who identify as Aboriginal and/or Torres Strait Islander. Please see our Reconciliation Action Plan for more information.

The filling of this position is intended to constitute a special measure under section 8(1) of the Racial Discrimination Act 1975 (Cth). Google has also been granted an exemption under section 126 of the Anti-Discrimination Act 1977 (NSW) in relation to this position.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

• Engage and influence key customer stakeholders by leading meetings to uncover marketing goals and Key Performance Indicators, translating them into campaign strategies.
• Drive campaign results, quantify business impact, demonstrate value to customers, and maintain account hygiene.
• Build data-driven solutions to maximize customer value through Google's advertising products, manage objections, and achieve business growth goals.
• Analyze campaign data, ensuring performance is accurately tracked, and delivering results aligned with customer objectives.
• Monitor performance data to extract key insights, identify and cultivate promotional opportunities, and drive future customer growth and pipeline development.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Sales, Advertising, and Customer Service
• Industries: Information Services and Technology, Information and Internet