Customer Service Manager

4 days ago

Gold Coast, Queensland, Australia Drakes Supermarkets Full time

Drakes Supermarkets is hiring a Customer Service Manager to join our team on the Gold Coast, Queensland. This is an exciting career opportunity in a dynamic growing company with attractive remuneration and potential for promotion.

Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company. The successful applicant will be given the opportunity to treat the department as if it were their own business. They will be given the flexibility to tailor the store's service and product offering to meet the specific needs of the customers within the local area.

Overview

Location: Queensland - Gold Coast

Benefits
  • Attractive remuneration
  • Dynamic growing company
  • Potential for promotion
Responsibilities
  • Unparalleled commitment to customer service
  • Significant POS knowledge
  • Experience in supervising team members
  • Accurate staff rostering will be an advantage
  • Passion and enthusiasm, with a very "hands on" approach
  • Excellent communication skills
  • Ability to liaise with both staff and management
  • An understanding of ordering and cost control
  • Commitment to work, health and safety standards
To succeed within our organisation
  • Display a passion for customer service
  • Express a positive can-do attitude
  • Problem solve; Lead by example
  • Motivate a team
  • Communicate effectively with management, employees, customers and external stakeholders
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Retail Groceries
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