Customer Service Manager
3 weeks ago
Platinum Finance is a diversified financial services group renowned for its expert knowledge and client-focused strategies. We offer a wide range of services, including consumer finance, financial planning, self-managed superannuation, and property services. Our mission is to help clients manage their financial situation more effectively by simplifying the loan process, providing expert advice, and ensuring a smooth financial journey. Based in Australia, we are committed to delivering exceptional customer service and tailored financial solutions.
Role DescriptionThis is a full-time on-site role for a Customer Service Manager located in Bundall, QLD. The Customer Service Manager will oversee daily operations in the customer service department, ensuring high levels of customer satisfaction and support. Responsibilities include managing and training customer service staff, handling customer inquiries and complaints, implementing customer service policies, and monitoring performance metrics. The role also involves analyzing customer feedback to improve service standards and maintain a positive customer experience.
Qualifications- Customer Service Management, Customer Satisfaction, and Customer Support skills
- Excellent Communication skills
- Strong Analytical Skills
- Leadership and team management skills
- Problem-solving abilities
- Experience in the financial services industry is a plus
- Bachelor\'s degree in Business, Management, or a related field
- Proficiency in relevant software and tools
#J-18808-Ljbffr
-
Customer Service Manager
3 weeks ago
Gold Coast, Queensland, Australia Platinum Finance Full timeCompany DescriptionPlatinum Finance is a diversified financial services group renowned for its expert knowledge and client-focused strategies. We offer a wide range of services, including consumer finance, financial planning, self-managed superannuation, and property services. Our mission is to help clients manage their financial situation more effectively...
-
Customer Service Manager
3 weeks ago
Gold Coast, Queensland, Australia Drakes Supermarkets Full timeDrakes Supermarkets is hiring a Customer Service Manager to join our team on the Gold Coast, Queensland. This is an exciting career opportunity in a dynamic growing company with attractive remuneration and potential for promotion.Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest...
-
Customer Service Manager
3 weeks ago
Gold Coast, Queensland, Australia Drakes Supermarkets Full timeDrakes Supermarkets is hiring a Customer Service Manager to join our team on the Gold Coast, Queensland. This is an exciting career opportunity in a dynamic growing company with attractive remuneration and potential for promotion.Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest...
-
Customer Service Manager
2 weeks ago
Gold Coast, Queensland, Australia Drakes Supermarkets Full timeOverviewDrakes Supermarkets is a retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company. The successful applicant will be given the opportunity to treat the department as if it...
-
Customer Service Manager
2 weeks ago
Gold Coast, Queensland, Australia Drakes Supermarkets Full timeOverviewDrakes Supermarkets is a retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company. The successful applicant will be given the opportunity to treat the department as if it...
-
Customer Services Manager
1 week ago
Gold Coast, Queensland, Australia MEGT Full timeAdd expected salary to your profile for insightsAt MEGT, we are a proud Australian not-for-profit that's helped over one million people kickstart amazing careers since 1982Our purpose is to inspire individuals and empower businesses and communities to create life changing opportunities through lifelong learning and meaningful employment for all.The MEGT...
-
Customer Services Manager
2 weeks ago
Gold Coast, Queensland, Australia MEGT Full timeAdd expected salary to your profile for insightsAt MEGT, we are a proud Australian not-for-profit that's helped over one million people kickstart amazing careers since 1982Our purpose is to inspire individuals and empower businesses and communities to create life changing opportunities through lifelong learning and meaningful employment for all.The MEGT...
-
Customer Services Manager
3 weeks ago
Gold Coast, Queensland, Australia MEGT (Australia) Ltd Full timeAbout MEGTAt MEGT, we are a proud Australian not-for-profit that's helped over one million people kickstart amazing careers since 1982Our purpose is to inspire individuals and empower businesses and communities to create life changing opportunities through lifelong learning and meaningful employment for all.The MEGT DifferenceWe're proud to be certified as a...
-
Customer Services Manager
3 weeks ago
Gold Coast, Queensland, Australia MEGT (Australia) Ltd Full timeAbout MEGTAt MEGT, we are a proud Australian not-for-profit that's helped over one million people kickstart amazing careers since 1982Our purpose is to inspire individuals and empower businesses and communities to create life changing opportunities through lifelong learning and meaningful employment for all.The MEGT DifferenceWe're proud to be certified as a...
-
Customer Services Manager
3 weeks ago
Gold Coast, Queensland, Australia MEGT (Australia) Ltd Full timeAbout MEGTAt MEGT, we are a proud Australian not-for-profit that's helped over one million people kickstart amazing careers since 1982Our purpose is to inspire individuals and empower businesses and communities to create life changing opportunities through lifelong learning and meaningful employment for all.The MEGT DifferenceWe're proud to be certified as a...
