Executive Director, Default Market Offer and Consumers, EL2, Australian Energy Regulator

• Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
• Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
• Do you want to lead a team that delivers the annual Default Market Offer, and help protect consumers?

Then this is the place for you

At the AER, we work to make energy consumers better off, now and in the future. We focus on ensuring a secure, reliable and affordable energy future for Australia as it transitions to net zero emissions. Our high performing culture is built on a foundation of care, support and inclusion. It's why we're driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It's why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. We believe the best version of you is the one that's true to who you are – and that's the you we want working alongside us.

We value flexibility, this role can be performed at any of the AER offices located in Adelaide, Brisbane, Canberra, Melbourne, or Sydney and are available on a full-time, part-time or job-share basis.

Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply.

The successful candidate will be appointed as an ongoing EL2 and may attract an additional allowance via an IFA depending on the skills and experience of the candidate. Please note that all IFAs are reviewed annually in accordance with the IFA policy and are not ongoing.

• Oversee and integrate the teams' diverse and professional skills to deliver the Default Market Offer (DMO) each year as well as policy and regulatory initiatives that support energy consumers being better off now and in the future.
• Advise the Board and Senior Executive Team by acting as a source of expertise and leadership on retail pricing, policy and regulation.
• Represent the AER and DMO and Consumers Branch to influence and convince internal and external stakeholders about specific and set objectives.
• Ensure high quality documentation, and effective reporting and communication with the EGM, Senior Leadership Team, CEO and Board on relevant projects and organisational wide activities.

In order to succeed in the role, you will have:

• Demonstrated experience leading a team or similar role in a fast-paced and large complex people-centred organisation.
• Substantial knowledge and demonstrated experience across policy and regulatory change, stakeholder engagement and data interpretation and management.
• Expert knowledge of Australian energy markets; the role, purpose and objectives of the AER and the complex political and stakeholder environment within which the AER operates.
• Tertiary qualifications in relevant field(s) or a relevant field.

To find out more about us and the role, please read the Candidate Kit.

You will be asked to respond to the statement of claims of no more than 500 words and submit your resume with key outcomes or what you are most proud of in each role you have held (2 pages maximum).

Salary: $143,411 - $168,064 (plus 15.4% superannuation)

The successful candidate will be appointed as an ongoing EL2 and may attract an additional allowance via an IFA depending on the skills and experience of the candidate. Please note that all IFAs are reviewed annually in accordance with the IFA policy and are not ongoing.

Contact Officer: Stephanie Jolly, stephanie.jolly@aer.gov.au

Applications Close: 11:00pm (AEST) Sunday, 21 September 2025