Digital Account Manager

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Looking for an exciting opportunity to join a fast-growing digital agency and make a meaningful impact on clients' businesses?

Want to join a team of epic marketers in a fast-paced, results-driven environment?

We're on the hunt for someone passionate about driving real results for some of Australia's most ambitious brands.

If you've got the skills, let's chat.

As a Digital Account Manager in Soul+Wolf's growing Marketing Department, you'll be able to draw from your experience to help Australia's most ambitious brands grow and scale through performance-led marketing.

You will be working directly with a portfolio of clients, managing the communication and identifying improvements in their paid search, social and SEO campaigns.

Our team of specialists will build and manage the client's campaigns, allowing you to focus on diving deeper into each account to strategise how we can achieve even better results for the client. We're looking for an analytical mind that is results-driven and dedicated to seeing their clients dominate their market.

Looking for an exciting opportunity to join a fast-growing digital agency and make a meaningful impact on clients' businesses?

Want to join a team of epic marketers in a fast-paced, results-driven environment?

We're on the hunt for someone passionate about driving real results for some of Australia's most ambitious brands.

If you've got the skills, let's chat.

Job description

As a Digital Account Manager in Soul+Wolf's growing Marketing Department, you'll be able to draw from your experience to help Australia's most ambitious brands grow and scale through performance-led marketing.

You will be working directly with a portfolio of clients, managing the communication and identifying improvements in their paid search, social and SEO campaigns.

Our team of specialists will build and manage the client's campaigns, allowing you to focus on diving deeper into each account to strategise how we can achieve even better results for the client. We're looking for an analytical mind that is results-driven and dedicated to seeing their clients dominate their market.

ABOUT SOUL+WOLF

We are a full-service digital agency based in South Melbourne - a pack of incredible strategists, designers, developers, performance marketers, and wordsmiths.

We're a Shopify Plus Partner, Silverstripe Development Partner & Google, Meta & TikTok Partner - and in 2023, we were awarded 'Agency of the Year' for Workplace Excellence in Google's Premier Partner Awards. A category that celebrates agencies that nurture talent and new ways of thinking, while promoting an environment where people want to work (you'll love it here).

YOUR NEW ROLE

Working within the Digital Marketing team, you will be expected to provide an exceptional customer experience and:

• Act as the primary point of contact for our portfolio of digital marketing clients, building a positive relationship as the face of the agency.
• Managing client projects, campaigns and WIP, giving clients a clear roadmap of activity.
• Develop and execute strategies aimed at achieving customer growth and satisfaction through both existing and new digital channels. Including; Paid Social, Paid Search, Organic Search & Email.
• Reviewing client performance (using platforms such as Google Ads, Facebook Ads, Google Analytics, Search Console), interpreting and reporting on the results.
• Identify recommendations for ongoing improvements with the rest of the team.
• Educate clients on our digital marketing strategy, results and tactics.
• Measure, analyse and report on the performance of campaigns against existing benchmarks or KPIs.
• Keep up-to-date with the latest developments in search, analytics and digital.

ABOUT YOU

The ideal candidate should be able to demonstrate strategic thinking, be analytical and have good attention to detail and above all, great communication skills. What else are we looking for?

• 3+ years of agency experience in a similar role (preferred but not essential)
• Strong client relationship skills, with the ability to constructively educate clients and identify growth opportunities
• A bold thinker with a strong work ethic, an inclination for action, and exceptionally organised
• Self-motivated with a strong hunger to improve and learn
• Comfortable around data and numbers
• Able to work across all areas of client management, strategy, creative, implementation, paid social and run your own projects and teams
• Good with words; an excellent communicator on all fronts

WANT EXTRA POINTS

• Google Analytics and Google Ads certified
• Proficiency in Meta and TikTok Ads Manager.
• You are a social media native
• You've worked with Pinterest, Snapchat or TikTok
• You're creatively minded - Creative Cloud isn't a completely foreign concept
• Experience with website content management systems such as Shopify, SilverStripe or Wordpress.

WHAT YOU'LL GET

In return for your time and dedication to the role, we're offering you $80,000 - $110,000+ Super (depending on skills & experience) along with genuine career development and progression within our fast-growing agency;

• Work with a range of high-profile Australian and international brands, and help smaller challenger brands on their journey.
• An excellent work location, close to transport, surrounded by great food, good coffee, shops and pubs in the Melbourne CBD
• Flexible, hybrid work policies
• One to one training and career mentoring.
• A lively, creative and inclusive culture
• Exposure to digital projects from conception to the delivered product.
• Guidance and face time with a team of approachable industry professionals.
• Develop your career within a unique agency environment and a growing industry.
• Learn cutting edge SEO, PPC and digital marketing techniques.

Sound good?

Think this is you? Then apply now.

In 100 words or less, just tell us why you're perfect for this role. Include answers to the following questions:

Why are you leaving your current role? And how many weeks' notice are you required to give your current employer?

Why do you want to work for Soul+Wolf?

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionMarketing and Sales
• IndustriesTechnology, Information and Internet

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