Web & Digital UX Design Lead

About MEGT

At MEGT, we are a proud Australian not-for-profit that's helped over one million people kickstart amazing careers since 1982

Our purpose is to inspire individuals and empower businesses and communities to create life changing opportunities through lifelong learning and meaningful employment for all.

The MEGT Difference

We're proud to be certified as a Great Place to Work and understand the importance of work life balance. Here are some of our meaningful benefits to support you and your career at MEGT:

• Flexible working arrangements
• 14 weeks paid parental leave, plus ongoing support via Circle In
• Generous leave entitlements, including 3 paid Christmas close-down days
• Exclusive discounts on private health insurance (HCF, Bupa, Medibank)
• Corporate travel rates for personal use
• Option to buy or cash out annual leave
• Salary packaging available (non-PBI)
• Ongoing development with study support
• Employee Assistance Program (includes Nurse on Call)
• Retail and entertainment discounts
• Pro-rata long service leave after 7 years

The Opportunity

Are you passionate about creating intuitive, inclusive digital experiences that make a real difference? We're looking for a strategic and user-focused Web and Digital UX Lead to guide the evolution of our web and digital platforms and help shape the future of our digital services. This role is based in Ringwood and reports to the Head of Web and Digital.

In this pivotal role, you will lead the design, development, and continuous optimisation of our digital presence—ensuring it is accessible, engaging, and aligned with the needs of the communities we support. With a strong emphasis on Drupal-based website development, UX-led design, and data-informed decision making, you'll play a key role in transforming how users experience our employment, training, and workforce development programs online.

About you

You are a strategic, hands-on digital professional with a strong background in user experience and web development. You bring a passion for accessible, data-driven design and the ability to lead digital projects from concept to delivery. To succeed in this role, you will demonstrate:

• 4+ years' experience in digital UX roles, with a strong design portfolio showcasing UX design and thinking.
• Expertise in Drupal CMS, including site configuration, theming, and content optimisation.
• Strong proficiency with UX research, accessibility (WCAG 2.1+), and customer journey mapping.
• Skilled in prototyping and design tools such as Figma, Adobe XD, or Axure.
• Solid understanding of front-end technologies (HTML5, CSS3, JavaScript) and responsive design.
• Experience using Google Analytics, SEO best practices, and digital performance optimisation.
• Ability to translate user research into actionable design improvements and strategies.
• Excellent communication and stakeholder engagement skills across technical and non-technical teams.
• Familiarity with Agile or iterative methodologies for digital delivery.
• A collaborative mindset, with the ability to manage competing deadlines while maintaining quality and consistency.

MEGT is committed to providing services that protect and keep children, young people and adults at risk free from harm as we have zero tolerance of racism, discrimination, harm, or abuse. The successful applicant will be required to undertake pre-employment checks which includes a National Police Check, State/Territory Working with Children Check, reference checks, verify your right to work in Australia and confirmation of qualifications.

The MEGT Commitment

At MEGT, people are at the heart of everything we do, and we believe that investing in our people drives our success.

Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work.

We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We encourage applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups, to find their ME with MEGT. Learn more about our commitment here.

How to Apply

Ready to find your ME with MEGT? Click 'Apply' to submit your application.

If you need support with your application, would prefer to apply in another format, require assistance in applying or have questions about the role, please contact our Talent Acquisition Team at recruitment@megt.com.au or call 1300 634 863.