IT Infrastructure Manager

PHI is a global leader in helicopterservices. In the Asia Pacific (APAC) region, PHI takes on some of the mostchallenging assignments in aviation to deliver high quality helicopter supportfor energy customers and search and rescue authorities.

We are one of the safesthelicopter operators anywhere in the world, as every flight we take is guidedby our core values of Safe, Efficient, Quality, Service.

About the role

We have and exciting newlyestablished opportunity for an IT Infrastructure Manager to join our dynamicgrowing team.

PHI is currently looking for atech-savvy leader to manage and evolve our IT backbone. If you're passionateabout uptime, security, and scalable systems, this is your chance to make a bigimpact.

Reporting to the Director, IT - APAC& EMEA you will play a pivotal role in the success of the region's digitaltransformation initiatives, ensuring secure and resilient infrastructure acrossall operations.

Responsibilities of the roleinclude:

• InformationTechnology Infrastructure - To provide and manage Information Technologyinfrastructure for all APAC bases and locations, encompassing a mix of owned,outsourced and cloud-based facilities and services.
• InformationTechnology Architecture – Design, construct, deploy and maintain the keycomponents of the overall Information Technology architecture, working with keyexternal providers as necessary. Prepare and maintain diagrams and documents torepresent and communicate the technical architecture and the software/hardwarecomponents that it comprises.
• InformationTechnology Support – Provide support level 2 and 3 support to the IT team toresolve infrastructure or technical issues.
• Strategyand Planning – Assist the Director, IT – APAC & EMEA to develop andmaintain the APAC strategic plans. Establish IT technical and applicationarchitectures for the delivery of information systems across PHI Aviation'sAPAC operations.
• ChangeManagement – Manage and co-ordinate changes to IT infrastructure, services andapplication software.
• Cybersecurity– Function as a key member of PHI's Cybersecurity Council. Create and implementupdated and new security architecture and systems. Foreseeing potentialsecurity risks.
• DisasterRecovery – Manage and maintain processes for system and data backups. Maintainand develop the IT Disaster Recovery Plan, including 6 monthly tabletopexercises.
• ITDepartment 2IC - Act as the Second-In-Command (2IC) to the Director, IT – APAC& EMEA, provide leadership support and operational oversight in theirabsence. Represent the team in meetingswhen delegated and provide mentoring and guidance to team members.
• Todevelop and maintain Information Technology policies and practices for themanagement of risks associated with access, mobility, networking, change,breakdowns, disasters, and disposal.
  

To be considered for this role,you will need:

• Aminimum of 5+ years' experience managing designing, implementing and supportingcomplex ICT and IT systems.
• Experiencedeploying, configuring, and managing virtualised infrastructure and systems,including Windows and Linuxvirtual machines.
• Provenexperience in working with enterprise network infrastructure,includingswitches, routers, firewalls, and wirelessaccess points.
• Provenworking experience with Microsoft Azure and M365 environments.
• Abilityto provide level 3 technical support for network, virtualisation, computer andstorages systems.
• Provensuccess in a corporate setting, working with all levels of management.
  

About you:

• Astrong work ethic where you are driven to do the best job possible.
• Abilityto handle high and fluctuating workloads.
• Technicallyproficient with strong problem solving and analysis skills
• Abilityto prioritise and have many items of work on the go at one time.
• Attentionto detail and tenacity to see something through.
• Adesire for knowledge and to succeed.
  
• CompetitiveBase Salary, in line with your skills and experience
• Commitment toyour ongoing development and growth, including on-the-job opportunities, formalprograms, coaching and mentoring
• Salarysacrifice options including novated leases and superannuation.
• A workenvironment where safety is always the number one priority
  

By joining our team, you willwork in a rewarding and professional environment, with a diverse team of peoplesharing ideas and experiences.

If this position sounds right for you, please register through ourPHI Career Centre and follow the steps to complete an application.

PHI Aviation is an equalopportunity employer and encourages applications from Aboriginal and TorresStrait Islanders. Defence force experience is desirable, and veterans areencouraged to apply. We respectfully request no agency submissions.

Applications close 12 September 2025. PHI reserves the right to commence shortlisting and remove the jobadvertisement prior to this date.

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