Business & Contracts Support Officer

Public Transport Authority – Support Officer (Business & Contracts) – East Perth, WA

Base pay range: A$86,108.00/yr – A$98,186.00/yr

About the Role

The Public Transport Authority (PTA) is seeking a dedicated and organised Business & Contracts Support Officer to join the People and Organisational Development (POD) division on a permanent, full-time basis. Reporting to the Business Manager, this role is suitable for a professional with strong administrative capabilities, experience in maintaining effective office systems, and an understanding of low value procurement. The successful applicant will support the day-to-day functioning of the division, including administrative and procurement-related activities.

Key responsibilities

• Provide administrative support to the POD division, including high-level executive assistance to the Executive Director when required, and assist with coordinating meetings, workshops and internal events.
• Develop and maintain administrative systems, work instructions, and process documentation to enhance efficiency and support continuous improvement across the division.
• Assist with procurement and contract administration, including supporting low value purchasing, maintaining accurate procurement records, and contributing to compliance with PTA and Government procurement guidelines.
• Participate in business process improvement activities, including contributing to special projects, representing the division in working groups, and supporting operational performance reporting.
• Support records and document management, including formatting, version control, and publication of documents in line with PTA's electronic document management systems.

About You

To excel in this role, you should possess:

• Demonstrated experience in administration practices, procedures, and systems, with an understanding of procurement and contract administration in the public sector.
• Strong organizational and planning skills with the ability to work with minimal supervision, manage competing deadlines and demands.
• Excellent interpersonal, verbal, and written communication skills, with the ability to liaise effectively with diverse stakeholders and build strong internal and external partnerships.
• Well-developed research and problem-solving skills, with the ability to identify trends and issues and provide informed recommendations for continuous improvement.
• Ability to work effectively as a key team member with a customer-focused approach and commitment to quality service.

About Us

The PTA's vision is to be recognised as a leader in providing world-class public transport services and solutions. Our purpose is to provide safe, customer-focused, integrated, and efficient transport services that align with our core values: safety, respect, integrity, sustainability, and recognition.

We are committed to a diverse and inclusive workplace. Our projects, including METRONET, aim to grow the Western Australian public transport network and services while upholding safety and quality standards.

Benefits

• Opportunities to grow through personal development and career pathways
• Health and wellbeing programs including access to a free 24/7 onsite gym
• Subsidised corporate apparel and spectacles
• Opportunity to join our Social Club with year-round savings and benefits

There is one permanent full-time opportunity available for an immediate start. Suitable applicants may be used to fill similar vacant roles, both fixed term and permanent, over the next 12 months.

Eligibility

To be eligible to work permanently at the PTA you must be an Australian Citizen, have Permanent Residency status, or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people, and persons from culturally diverse backgrounds to apply.

Further Information

Please contact Gemma Lawson – Business Manager at (08) 9326 3913 for role-specific information. For more about the PTA, visit pta.wa.gov.au.

How to Apply

Applicants should provide:

• A comprehensive CV with two work-related referees
• A cover letter (no longer than 2 pages) outlining relevant experience and addressing the prompt below
• Outline a specific occasion when you provided administrative support to a team, leader, or stakeholder. Explain how your communication, problem-solving, and organisational skills contributed to a successful outcome.

Apply online using the "Apply" button at the top of the screen, which will direct you to the WA Jobs board. If not directed to the position, please search for Position Number 36899 on the WA Jobs portal.

All applications must be submitted through the PTA website or the WA Government jobs portal. Applications received via other platforms will not be considered.

Please note you may need to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance if you are the recommended applicant. Adverse integrity outcomes and NPC results may not automatically disqualify an applicant. All PTA positions are subject to ongoing integrity screening. A Drug and Alcohol Screen may be required prior to commencement.

Seniority level: Associate

Employment type: Full-time

Job function: Administrative and Customer Service

Industries: Government Administration, Rail Transportation, and Ground Passenger Transportation