Operations Supervisor

4 days ago


Sydney, New South Wales, Australia FedEx Australia Full time

Join to apply for the Operations Supervisor | Taxi Truck role at FedEx Australia

1 day ago Be among the first 25 applicants

Join to apply for the Operations Supervisor | Taxi Truck role at FedEx Australia

Get AI-powered advice on this job and more exclusive features.

What You'll Be Working On

The Operations Supervisor – Taxi Truck involves supervising the daily running of the Sameday Taxi Truck division including managing a fleet of trucks and staff members, adhering to regulatory & compliance requirements, and meeting the customer delivery requirements to make every customer experience outstanding.

  • Manage the daily running of the Taxi Truck division
  • Allocate, and monitor truck jobs and management of drivers and customers
  • Assist the Time Critical operations team to achieve an efficient, timely and cost-effective model
  • Safely manage the Taxi Truck division with full compliance to WHS, COR, NHVR and FedEx policy and procedures
  • Effectively use of all resources to achieve continuous business improvement, while maintaining customer service
  • Ensure Taxi Truck allocation in an efficient and timely manner in accordance with customer needs, within compliance requirements
  • Review driver current jobs to ensure timely delivery windows are met
  • Provide working knowledge of General Carriers contract determination
  • Ensure the scanning and recording of all Proof of Deliveries to assist with collation of data for recording and achieving KPI's (Service Quality)
  • Communicate with other FedEx teams, creating an open transparent communication channel with all you deal with, while maintaining integrity
  • Complete training on internal procedures, scanning and compliance requirements
  • Ensure 100% compliance with scanning and Proof of Delivery on all consignments
  • Deliver prompt resolution of customer service enquiries
  • Identify and act upon any opportunity for cost reduction

What You'll Be Working On

The Operations Supervisor – Taxi Truck involves supervising the daily running of the Sameday Taxi Truck division including managing a fleet of trucks and staff members, adhering to regulatory & compliance requirements, and meeting the customer delivery requirements to make every customer experience outstanding.
  • Manage the daily running of the Taxi Truck division
  • Allocate, and monitor truck jobs and management of drivers and customers
  • Assist the Time Critical operations team to achieve an efficient, timely and cost-effective model
  • Safely manage the Taxi Truck division with full compliance to WHS, COR, NHVR and FedEx policy and procedures
  • Effectively use of all resources to achieve continuous business improvement, while maintaining customer service
  • Ensure Taxi Truck allocation in an efficient and timely manner in accordance with customer needs, within compliance requirements
  • Review driver current jobs to ensure timely delivery windows are met
  • Provide working knowledge of General Carriers contract determination
  • Ensure the scanning and recording of all Proof of Deliveries to assist with collation of data for recording and achieving KPI's (Service Quality)
  • Communicate with other FedEx teams, creating an open transparent communication channel with all you deal with, while maintaining integrity
  • Complete training on internal procedures, scanning and compliance requirements
  • Ensure 100% compliance with scanning and Proof of Delivery on all consignments
  • Deliver prompt resolution of customer service enquiries
  • Identify and act upon any opportunity for cost reduction

Post Code: 2019 | Botany

What You'll Bring To The Team
  • Ability to work in a fast-paced high-pressure environment
  • Systematic and professional approach to "best practice" policies, work processes and procedures
  • Ability to communicate with impact and build first class relationships
  • Integrity in actions and facilitates clear and honest two-way communication through an open management style.
  • Basic knowledge of the Transport/Local Courier industry
  • Strong written and oral skills, including well developed persuasive ability
  • Ability to build strong relationships with both internal and external customers
  • Understanding of Chain of Responsibility and fatigue management

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Manufacturing
  • IndustriesFreight and Package Transportation

Referrals increase your chances of interviewing at FedEx Australia by 2x

Sign in to set job alerts for "Operations Supervisor" roles.Spare Parts and Warehouse Operations Manager

Seven Hills, New South Wales, Australia 25 minutes ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Eastern Creek, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia A$100,000.00-A$100,000.00 1 day ago

Sydney, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 2 weeks ago

Cellar & Logistics Supervisor Full-time - Club Central Hurstville

Hurstville, New South Wales, Australia 1 day ago

Operations Supervisor (Hoxton Park) #574990

Sydney, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia A$80,000.00-A$90,000.00 2 weeks ago

Mascot, New South Wales, Australia 2 weeks ago

Silverwater, New South Wales, Australia 8 hours ago

Sydney, New South Wales, Australia 3 hours ago

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 4 hours ago

Moorebank, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 5 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
  • Operations Supervisor

    2 weeks ago


    Sydney, New South Wales, Australia Amazon Full time

    Join or sign in to find your next jobJoin to apply for the Operations Supervisor role at Amazon1 day ago Be among the first 25 applicantsJoin to apply for the Operations Supervisor role at AmazonGet AI-powered advice on this job and more exclusive features.DescriptionAmazon Logistics is looking for an Operations Supervisor to support the Operations Shift...

  • Operations Supervisor

    11 hours ago


    Sydney, New South Wales, Australia Amazon Full time

    Join or sign in to find your next jobJoin to apply for the Operations Supervisor role at Amazon1 day ago Be among the first 25 applicantsJoin to apply for the Operations Supervisor role at AmazonGet AI-powered advice on this job and more exclusive features.DescriptionAmazon Logistics is looking for an Operations Supervisor to support the Operations Shift...


  • Sydney, New South Wales, Australia beBeeOperational Full time

    Join a dynamic team as an Operational Supervisor and contribute to the success of our Admissions Department. In this key role, you will oversee the operational supervision of the Admissions Department, ensuring seamless patient care and efficient departmental operations.As an experienced supervisor with a proven track record in front-line staff management,...


  • Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000

    Hotel Operations SupervisorThe primary goal of this role is to ensure the safety and security of guests and colleagues, as well as the accurate completion of daily financial reports.This position requires strong leadership skills, excellent customer service abilities, and effective communication skills. As a hotel operations supervisor, you will be...


  • Sydney, New South Wales, Australia beBeeSupervisor Full time $90,000 - $120,000

    Warehouse Operations SupervisorThis is a challenging role that involves overseeing material flow within our warehouse, focusing on Kanban system operations. As a Warehouse Operations Supervisor, you will be leading a team with an emphasis on safety, process adherence, and operational excellence to support both Kanban and production environments.The Kanban...


  • Sydney, New South Wales, Australia Cleanaway Waste Management Limited Full time

    Join Australia's leader in sustainable, total waste management solutions.Operations Supervisor About UsJoinus at Cleanaway and contribute to making a sustainable future possible, togetherWe transform waste into resources and renewable energy.When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX listed...

  • Operations Supervisor

    2 weeks ago


    Sydney, New South Wales, Australia Amazon Full time

    Amazon Moorebank, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Operations Supervisor role at AmazonAmazon Moorebank, New South Wales, AustraliaJoin to apply for the Operations Supervisor role at AmazonDescriptionWe're seeking for an experienced Operations Supervisors/Process Assistant to join the team at our...


  • Sydney, New South Wales, Australia Cleanaway Waste Management Limited Full time

    Join Australia's leader in sustainable, total waste management solutions.Operations SupervisorAbout UsJoinus at Cleanaway and contribute to making a sustainable future possible, togetherWe transform waste into resources and renewable energy.When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX listed...

  • Operations Supervisor

    3 weeks ago


    Sydney, New South Wales, Australia Linfox Full time

    - Sorry, we can't provide additional information about this job right now.The Operations Supervisor is an integral role responsible for the safe and cost-effective management of our Intermodal Rail Operations across South Australia.Multiple casual positions available for an experienced counterbalance forklift operator / store person to join our team in West...

  • Operations Supervisor

    3 weeks ago


    Sydney, New South Wales, Australia Linfox Full time

    Sorry, we can't provide additional information about this job right now.The Operations Supervisor is an integral role responsible for the safe and cost-effective management of our Intermodal Rail Operations across South Australia.Multiple casual positions available for an experienced counterbalance forklift operator / store person to join our team in West...