Senior Future Student Advisor

2 weeks ago

Melbourne, Victoria, Australia Collarts (Australian College of the Arts) Full time
Overview

Love talking to people and hitting goals? As a Senior Future Student Advisor at Collarts, you'll guide passionate students into life-changing courses, with hybrid flexibility and uncapped commissions. We welcome a diverse range of learners to our VET and HE courses, and strive to provide an exceptional experience for students.

This position is based at the Wellington Street campus in Collingwood with some ability to work from home.

Responsibilities
  • Achieve enrolment targets by managing recruitment pipelines and engaging prospective students across multiple channels (phone, email, text, online, and face-to-face).
  • Provide tailored course recommendations using a consultative sales approach to align with student needs and admission criteria.
  • Organise and conduct auditions, interviews, campus tours, and information sessions to guide students through the application process.
  • Represent Collarts at recruitment events, including Open Days and Career Expos, to promote the Collarts experience and foster community engagement.
  • Collaborate with internal teams to ensure a seamless and supportive student journey from enquiry to enrolment.
  • Maintain accurate data in the CRM system, generate reports, and use performance dashboards to track progress and identify opportunities for improvement.
  • Contribute to continuous improvement by implementing innovative recruitment strategies and best practices.
Qualifications & Requirements
  • Proven experience in using CRM systems (e.g., Salesforce) to manage data and drive recruitment outcomes.
  • High initiative and excellent problem-solving skills.
  • Ability to quickly understand and articulate new processes and technologies.
  • Strong organizational, time management and multi-tasking skills.
  • Passionate interest in the creative arts industry.
  • Legal right to live and work in Australia to apply for this role.
Employment Details
  • Role: Full-time
  • Department: Student Services (Education & Training)
  • Salary: $80,000–$87,000 p/a + uncapped commissions + super
  • Location: Wellington Street campus, Collingwood (hybrid options available)
  • How to apply: Apply via SEEK: https://www.seek.com.au/job/86570650
Employer Information
  • About Collarts: Collarts (and its predecessor Ausmusic) began more than 30 years ago and now teaches more than 2,000 students from over 30 countries across 4 campuses. We offer 24 degree programs, 5 vocational certificates and are ranked #1 for QILT student engagement for creative industry providers in Australia.
  • We welcome international students from more than 30 countries and host exchange students from several countries.
Employer Questions
  • How many years of experience do you have as a Future Students Adviser?
  • Do you have customer service experience?
  • Do you have experience in a sales role?
  • Which statement best describes your right to work in Australia?
  • Do you have a current Working With Children (WWC) Check?
  • What is your expected annual base salary?
  • What notice are you required to give your current employer?
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Education and Training
  • Industries: Higher Education

For a confidential discussion please contact Tania Chopra, Recruitment Manager at tchopra@collarts.edu.au. For a copy of the position description and perks of working at Collarts visit: https://www.collarts.edu.au/about-us/careers-at-collarts/


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