Japanese Student Advisor

2 weeks ago

Melbourne, Victoria, Australia Go Study Australia Full time

Go Study Australia supports more than 4000 students to study, live and work in Australia each year. We have 14 offices across Europe, Latin America and Australia. We are leaders in Australian education and provide full support for students on their educational journey.

The role of a Student Advisor is primarily focused on student support and mentoring to ensure that all Go Study leads and students have a successful experience in Australia. The Student Advisor will give unbiased, comprehensive information to help students choose a course according to their profile, financial constraints, future aspirations, and interests. This role includes a range of responsibilities and plays a critical role in the Australian journey of Go Study's clients.

**Key responsibilities**:

- Introduce a range of courses, student accommodation and homestay.
- Interact with the international students community online and offline to build awareness of Go Study Australia and our services.
- Work within the guidelines as detailed in the ESOS Act.
- Ensure that all students and leads get the best possible service at all times.
- Provide full support for the students coming from overseas.
- Maintain confidentiality in regard to all student data, personal, financial, administration and course-related records, and other documents.
- Use of CRM according to internal policies and procedures
- Maintain a proactive and supportive attitude
- Participate and contribute to the Go Study community and marketing events.
- Organise and attend Events

**Environmental Requirements**:

- This position requires work from an office-based location and does not require regular interstate travel.
- This position may require work beyond standard hours depending on market needs.

**Your Profile**:

- Passionate about providing excellent student service to our international students
- Well-connected to the Japanese international student community
- Excellent organizational skills and great attention to detail
- Very sociable and able to communicate well with all sorts of people
- A team player who wants to make a real difference
- Outgoing, friendly and relatable
- You must have lived in Australia for at least 6 months

**Your skills and Experience**:

- Sales Driven
- Excellent English skills (mandatory)
- Native Japanese speaker (mandatory)
- Marketing and Sales
- Networking/Community Management
- Event coordinator
- Experience studying in Australia as an international student
- Outgoing, friendly and relatable
- Desire to help and assist students who need advice and support
- Target-driven and focused on meeting KPIs
- **WWCC mandatory**

**Job Type**: Part-time

Pay: From $26,000.00 per year

Schedule:

- Monday to Friday

Supplementary Pay:

- Commission
- Performance bonus

Work Authorisation:

- Australia (preferred)

Work Location: In person

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