Digital Account Manager

SEO Advantage is a leading Australian digital marketing agency specialising in SEO, Google Ads, Social Media Advertising, and B2B Lead Generation. We partner with businesses of all sizes — from ambitious SMEs to ASX-listed enterprises — to deliver exceptional ROI through innovative, data-driven strategies.

Our Melbourne-based team is growing, and we're looking for a motivated Digital Account Manager (SEO & Google Ads) to act as a trusted client partner — building strong relationships, translating campaign data into business insights, and coordinating with our in-house specialists to deliver outstanding results. This role is focused on strategy and client success rather than hands-on technical execution.

Please note: This position is office-based in Abbotsford — we've built a supportive, team-driven environment that thrives on in-person collaboration.

As a Digital Account Manager, you'll be the key point of contact for a portfolio of clients, managing their SEO and Google Ads campaigns while identifying opportunities for growth. This role blends strategic account management with business development, making it perfect for someone who thrives on building relationships and driving results.

You'll be supported by in-house SEO and PPC specialists, giving you the tools and resources to deliver client success.

Account Management (60%)

• Build strong client relationships as their trusted digital marketing partner.
• Oversee campaign performance and collaborate with SEO/PPC specialists to achieve measurable outcomes (rankings, conversions, ROI).
• Prepare and present monthly performance reports (Google Analytics 4, Looker Studio, etc.). translating data into clear business insights.
• Manage client inquiries with professionalism across a diverse client base.
• Ensure campaigns are delivered on time and aligned with client goals.
• Identify opportunities to expand client services (SEO retainers, increased ad spend, local SEO, re-marketing, etc.).
• Create tailored proposals and pitch solutions aligned to client objectives.
• Drive client retention and agency revenue through proactive account growth.
• Follow up on qualified new leads provided by the agency, building relationships and converting them into clients.

Administrative & Support (10%)

• Use CRM and project management tools to maintain accurate client records and streamline workflows.
• Contribute to team meetings, share insights, and stay updated on industry trends.

• 1–3 years' experience in digital marketing (junior candidates encouraged to apply if motivated and eager to succeed).
• Basic knowledge of SEO and Google Ads fundamentals (keyword research, campaign optimisation, reporting).
• Strong communication and interpersonal skills — able to engage confidently with diverse clients.
• Comfortable with digital tools such as Ahrefs, GA4, or eager to learn.
• Proactive, commercially minded, and driven to spot growth opportunities.
• Collaborative, but capable of working independently.

• Work with a fast-growing, innovative agency at the forefront of SEO and Google Ads.
• Hands-on experience with cutting-edge tools and strategies to maximise productivity.
• Ongoing mentorship and training from senior team members to fast-track your career.
• A role where your impact is visible — both in client success and agency growth.
• Generous base salary + uncapped bonus potential.
• Clear career progression with genuine growth opportunities.
• Extra rewards including discretionary annual performance / Christmas bonus.
• Ongoing training and mentorship to support your development every step of the way.
• Tight-knit boutique agency culture — you'll be valued as a core team member, not just a number.
• Modern office with a vibrant atmosphere and early Friday finishes.

Note: Applicants must have full Australian working rights. We are unable to offer visa sponsorship for this role.

NO RECRUITERS, THANK YOU

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Marketing and Sales
• Industries: Marketing Services