Key Account Manager

6 days ago

Sydney, New South Wales, Australia Vertiv Full time
Position Overview

Vertiv is seeking to add an Account Manager to join our high performing APAC team

Position Summary

The purpose of this position is to develop and manage business strategies to achieve profitable business relationships with named accounts and vertical partners.

Who we are

Nearly all aspects of our lives involve the use of technology. It's how we work, play & do anything in between. This connectivity or use of data is built into the very fabric of our society. This is vital to human progress. Vertiv believes there's a better way to meet this accelerating demand for data—driven by passion & innovation. As industry experts & Architects of Continuity, we collaborate with our customers to envision & build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, & services to ensure our customers\' vital applications run continuously, perform optimally & scale with business needs.

Why Join Vertiv?
  • Meaningful & Fulfilling Work
  • Inspiring & Caring Leaders in the industry
  • Recharge Your Potential
  • Insurance & Leave Benefits
Salary & Perks
  • Base + Super + Bonus + Car Allowance
  • Free On-site Parking
  • Brand New modern office in Sydney's Northwest
  • Own your day WFH, Office & on the road visiting customers
Key responsibilities
  • Develop and maintain strong interpersonal relationships with all relevant key stakeholders in the end user (specifically at both SME and executive level) and related broader industry contacts such as subcontractors and partners.
  • Engage in social and customer networking events on a regular basis to build relationships with relevant stakeholders and broader industry.
  • Actively work with customers to gain program forecasts and business information required to enable Operations to deliver programs within contractual obligations.
  • Act as an escalation point for internal technical, service and operations teams to resolve with the customer any issues that may arise.
  • Provide strong account leadership and customer advocacy within Vertiv to ensure the Vertiv teams are aligned to the sales strategy.
  • Act as a team player and engage internal Vertiv technical resources to provide trusted advisory to the customer for their product and solutions requirements.
  • Continuously look to expand Vertiv's footprint within the key account and open up related areas of business through new products and new customers.
  • Actively stay up to date with broader knowledge of the competitive landscape and the regional Telco market.
  • Look to encompass Vertiv's full products and services portfolio to become a turnkey partner within their key Telco account.
  • Regularly review and report on sales performance, sales forecasts and market trends within key accounts.
  • Maintain an accurate and active sales funnel within the relevant CRM tools provided on a weekly basis.
  • Develop strategic account plans and short to long term sales & marketing strategies for key Telco accounts and vertical partners.
  • Ensure that sales and marketing initiatives comply with relevant Acts, legal demands and ethical standards.
Requirements
  • 5+ years experience in sales &/or Business Development working in large Telco accounts & senior management
  • Senior relationships within Telco industry and main Telco customers essential
  • Exceptional organisation, presentation, and interpersonal skills - both verbal and written
  • Customer first mentality and approach
  • Ambitious hunter mindset & strong relationship building skills with the ability to hold senior relationships
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Business Development, Customer Service, and Sales
Industries
  • Electrical Equipment Manufacturing, HVAC and Refrigeration Equipment Manufacturing, and Machinery Manufacturing

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