Human Resources Director

4 weeks ago

Port Douglas, Queensland, Australia Sheraton Grand Mirage Resort, Port Douglas Full time

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Direct message the job poster from Sheraton Grand Mirage Resort, Port Douglas

Director of Human Resources | Advanced Diploma in Hospitality Management

Sheraton Grand Mirage Resort Port Douglas is proudly part of Marriott International, the world's leading global hospitality company. With 31 brands and over 9,600 properties across 143 countries, Marriott offers unmatched opportunities for associates to grow, succeed, and explore the world. Learn more at www.Marriott.com .

Set between two World Heritage sites—the Great Barrier Reef and the Daintree Rainforest—our iconic resort in Tropical North Queensland offers a truly unique working environment. With 295 guest rooms, suites, and villas, Sheraton Grand Mirage Port Douglas is a destination of choice for luxury, leisure, and unforgettable experiences.

Your Opportunity - We are seeking a passionate and strategic Director of Human Resources to lead our People & Culture function. Reporting directly to the General Manager, this role is central to shaping the associate experience, driving engagement, and fostering a high-performance culture aligned with Marriott's values.

You will be a trusted advisor, a champion of talent, and a steward of our inclusive, people-first culture.

Key Responsibilities

  • Strategic Leadership
    • Champion and implement HR strategies that deliver business results and support operational excellence.
    • Partner with department heads to drive performance, engagement, and workforce planning.
      • Employee Relations & Compliance
        • Provide expert advice on legislation, awards, policies, and procedures.
        • Conduct investigations, manage grievances, and ensure compliance with Australian IR legislation.
        • Manage Workers Compensation claims with care and cost efficiency.
          • Talent & Culture
            • Lead recruitment, onboarding, and retention initiatives.
            • Develop and maintain the resort's talent acquisition strategy, including local networking and recruitment channels.
            • Support performance reviews, succession planning, and talent development.
              • Learning & Development
                • Design and deliver Sheraton training programs and department-specific learning initiatives.
                • Promote Marriott's global learning platforms and leadership development pathways.
                  • Associate Experience
                    • Manage all aspects of the employee lifecycle—from inviting and welcoming to connecting and growing.
                    • Organise and execute TakeCare events and activities to foster a caring and engaged community.

About You

  • Hospitality Experience is required in either HR or an operational role
  • Minimum 5 years' experience in a HR Business Partner or advisory role; hospitality experience highly regarded.
  • Experience managing a team
  • Strong knowledge of Australian HR/IR legislation.
  • High-level communication skills, both written and verbal, including report writing.
  • Self-motivated, driven, and energized in a fast-paced environment.
  • Full working rights in Australia.
  • Why Join Us?
  • Relocation assistance available
  • Exclusive staff discounts on food, beverage, and hotel rooms across Marriott properties worldwide
  • Supportive workplace culture that values wellbeing, development, and recognition
  • Career development and international mobility opportunities within Marriott's global network
  • Employee Assistance Program supporting physical, emotional, and financial wellbeing
  • Live and work in paradise – enjoy a relaxed lifestyle in a world-class location

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Why Marriott? We are an equal opportunity employer dedicated to creating a diverse and inclusive workplace.


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