Project Da Services Manager

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Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.

Your next role comes with these perks:

• Flexible working - all flexibility requests are genuinely considered.
• Career development– we offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training. Mentoring and leadership development programs may also be available.
• Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.
• Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
• Culture – we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition. You will play a key role in building the culture of our new team.

You will lead and oversee a team responsible for the processing, delivery, and maintenance of contractual asset data with both Defence (GEMS) and internal (ServiceNow) clients.

• Developing and implementing a plan to ensure the maintenance and integrity of defence data in accordance with defence standards.
• Leading defence contract operations personnel in reviewing, validating, and uploading asset data in accordance with defence standards.
• Fostering continual improvement of processes within internal systems (GEMS & ServiceNow) to improve user access and information.
• Managing and monitoring data security risks within Service Stream and Defence, analysing data integrity, and developing continuity plans in compliance with ISO 27001.
• Managing requests for asset data changes from internal and external sources on behalf of Defence, including creation and updates.
• Training of staff and stakeholders in the use of Defence systems to access and update relevant estate information, including but not limited to ERIM, GDL, GEMS and NSIMS.

Our ideal candidate will have:

• Extensive experience in data management and processing, ideally within the Defence sector.
• Experience in managing data security risks and compliance with ISO 27001 standards.
• Experience in the development and implementation of data maintenance plans.
• Demonstrated experience in fostering continual improvement processes and a proven track record of leading teams in validating, uploading and reviewing asset data.
• Familiarity with Defence standards and data systems, including ERIM, GDL, GEMS, and NSIMS.
• Tertiary qualification in Data Management, Information Technology, or a related field is highly desirable.
• Certifications in Defence data systems (e.g GEMS) would be advantageous.
• You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance.

Please submit your interest with the apply button where you will be directed to create a profile on our system. Applications may be reviewed before the closing date, so please don't hesitate to apply

We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email [emailprotected].

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Keeping Communities Connected - We specialise in the design, construction, installation, operation and maintenance of critical assets across Australia's essential infrastructure networks.

Keeping Communities Connected - We specialise in the design, construction, installation, operation and maintenance of critical assets across Australia's essential infrastructure networks.

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