Customer Service Representative

Join to apply for the Customer Service Representative role at Iplex Pipelines

1 day ago Be among the first 25 applicants

Join to apply for the Customer Service Representative role at Iplex Pipelines

Direct message the job poster from Iplex Pipelines

Talent Acquisition & Diversity Business Partner @ Iplex & Fletcher Insulation | Driving Talent Growth & Influencing Gender Growth Nationally in…

• Monday to Friday, 38 hours per week – hybrid work environment to ensure work life balance

• Proudly partnered with The Smith Family – Supporting Youth Education Across Australia

• 26-Week Paid Parental Leave – Nationally Leading Policy

At Iplex we are committed to our vision to solve Australia's water challenges by partnering with our customers and communities to provide safe, secure, and innovative water solutions, both today and for future generations.

These are more than just words to us. They are how we want the world to be, how we want to act, and our reason for being – our why. It's our common goal, our guiding light, and what keeps us showing up every day.

As the largest manufacturer and supplier of pipeline systems in Australia, we take pride in the vital role we play in Australia's water industry. Join us today and contribute to building a better future for generations to come.

About Our Vacancy

We are looking for a passionate and enthusiastic Customer Service Representative to join us at Elizabeth, South Australia. You will bring energy, excellent learning agility, a tech-savvy mindset and you pride yourself on exceeding customer expectations and constantly pushes themselves to customer service excellence You are there to ensure you continue to lead the way in high-class service to all our customers, both internal and external Stakeholders. You will be responsible for customer service via phone and emails, processing quotes & orders, following up on sales opportunities, data entry, and ensuring pricing information is correct.

We work in a fast-paced environment, so it is important that you can think on your feet, work with efficiency, and follow directions. We have a small team at Elizabeth, but you will collaborate with the wider team across Australia. We are looking for someone who can bring personality, passion and confidence to this full-time position.

Does This Sound Like You?

• Proven customer service experience from a technical product background
• The ability to influence and negotiate with our customers
• Understand how to work in a fast-paced environment
• Sound knowledge of SalesForce or other advanced CRM systems
• Ability to handle inquiries and complaints promptly
• Excellent with administration, Excel, and Outlook
• Strong communication skills and attention to detail
• You are an expert in problem-solving and creating solutions

Why Join Our Iplex Team

• Full- Time Monday to Friday
• Enjoy a hybrid work environment – 2 days from home
• Ongoing training and development – to support your career goals
• Nationally leading Parental Leave policy for Primary & Secondary carers
• Enjoy working in a diverse and inclusive team
• Access to Top Talent programs
• Supportive Leaders and Team to help with your induction
• Endorsed for our Innovate Reconciliation Action Plan

This is a great time to join a small team with big goals Be part of the success in FY26 at Iplex, apply now

Seniority level

• Seniority levelAssociate

Employment type

• Employment typeFull-time

Job function

• Job functionAdministrative, Customer Service, and Sales
• IndustriesPlastics Manufacturing, Civil Engineering, and Building Construction

Referrals increase your chances of interviewing at Iplex Pipelines by 2x

Get notified about new Customer Service Representative jobs in Adelaide, South Australia, Australia.

Adelaide, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia 1 day ago

Adelaide, South Australia, Australia A$60,000.00-A$70,000.00 1 week ago

Adelaide, South Australia, Australia 2 weeks ago

Customer Service Officers-State Government

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 1 week ago

Mile End, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 5 days ago

Customer Care Specialist - $5,000 sign on bonus

Old Reynella, South Australia, Australia A$70,000.00-A$85,000.00 4 weeks ago

Modbury, South Australia, Australia 6 days ago

Modbury North, South Australia, Australia 5 days ago

Lonsdale, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 2 years ago

Adelaide, South Australia, Australia 1 week ago

Royal Park, South Australia, Australia 3 weeks ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 5 days ago

Adelaide, South Australia, Australia 1 week ago

Glenelg North, South Australia, Australia 5 days ago

Adelaide, South Australia, Australia 6 months ago

Adelaide, South Australia, Australia 1 week ago

Mile End, South Australia, Australia 7 months ago

Adelaide, South Australia, Australia 1 day ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 4 weeks ago

Adelaide, South Australia, Australia 3 weeks ago

Adelaide, South Australia, Australia 5 days ago

Gepps Cross, South Australia, Australia 2 weeks ago

Davoren Park, South Australia, Australia 6 months ago

Adelaide, South Australia, Australia 4 weeks ago

Adelaide, South Australia, Australia 13 hours ago

Hectorville, South Australia, Australia 2 weeks ago

Glenelg North, South Australia, Australia 2 months ago

Adelaide, South Australia, Australia 1 month ago

Hectorville, South Australia, Australia 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---