Cashier Associate

2 weeks ago

Brisbane, Queensland, Australia Southeastern Grocers Full time
Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Job Title: Cashier Associate
Location: Retail Grocery

Position Overview

The cashier associate is responsible for increasing customer confidence and loyalty by providing accurate, fast, and courteous customer checkout. This individual maintains financial responsibility in his/her service lane.

Primary Responsibilities & Accountabilities
  • Provide continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous, and friendly manner.
  • Listen to and appropriately escalate customer concerns to management with a positive attitude.
  • Manage lane according to service standards.
  • Inform customers of specials and promotions as requested by company or store management.
  • Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently, recognizing all forms of tender and providing the correct change when appropriate.
  • Stock front-end products; restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost.
  • Put up discarded or returned merchandise.
  • Return carts to shopping cart corral.
  • Assist in training new cashiers.
  • Keep work area clean, orderly, and free from safety hazards; report faulty equipment and hazards to management.
  • Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement, or any action that is illegal and/or against company policy.
  • Perform other job-related duties as assigned.
QualificationsMinimum
  • Meet legal and company policy age requirements to perform job functions.
  • Ability to read, write, and speak English proficiently.
  • Ability to understand and follow English instructions.
  • Authorization to work in the United States or the ability to obtain the same.
  • Successful completion of pre-employment drug testing and background check.
Preferred
  • High standard of integrity and reliability.
Required Behaviors
  • Lives the Values by embracing the essence of the company, demonstrating a commitment to the company's goals and values.
  • Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
  • Business-driven showing passion for the business, delivering results consistently.
  • Customer-oriented by passionately demonstrating that the customer comes first—always putting the customer's needs above all else.
  • People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
  • Compliance with all company policies and procedures.
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