Cashier Services Supervisor

Cashier Services Supervisor | The Star Brisbane

Join to apply for the Cashier Services Supervisor | The Star Brisbane role at The Star Entertainment Group

Cashier Services Supervisor | The Star Brisbane

2 days ago Be among the first 25 applicants

Join to apply for the Cashier Services Supervisor | The Star Brisbane role at The Star Entertainment Group

Join our team as a Cashier Services Supervisor at The Star Brisbane.

The Star Brisbane is Australia's newest entertainment hub at the heart of the new Queen's Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.

The Cashier Services Supervisor reports directly to the Cashier Services Duty Manager and is responsible for the supervision of Cashiers and assisting in day-to-day co-ordination and operation of the Casino Cages and Keno.

A few of your responsibilities:

• Ensuring compliance with the System of Accounting and Internal Control, Casino Control Act 1982 and associated Regulations
• Assist in Premium Group buy-ins and settlements in accordance with relevant procedures
• Handle conflict and difficult guest service situations as required
• Assisting the Cashier Services Duty Manager in accounting for the entire inventory, including local and foreign currency, coin, cheques, chips, documents and records
• Confirming patron funds as they are deposited into our bank account, or verification of bank cheques
  

What we are looking for:

• Minimum of two years' experience as a Cashier or similar (Financial Crime or Banking industries)
• Previous Supervisory experience, advantageous
• Good communication and interpersonal skills
• Thorough knowledge of Casino Cage procedures
• Knowledge of the compliance requirements relating to the Casino Control Act 1982 and associated legislation
  

About you:

To succeed in this position, you'll need a minimum of two years' experience as a cashier or a similar industry, strong knowledge of casino cage procedures, and ideally, prior supervisory experience. Excellent communication skills and a solid understanding of regulatory compliance are essential.

What can we offer you:

• Complimentary meal on site every day, including hot meals, sandwich bar and more
• Discounted parking available in the city
• Up to 30% Discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy - limitless career opportunities
• An organisation that values diversity, teamwork and being your best self
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATINUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It's your time to SHINE

Click on the link below to make your next career move with The Star.

Seniority level

• Seniority levelExecutive

Employment type

• Employment typeFull-time

Job function

• Job functionCustomer Service and Management
• IndustriesGambling Facilities and Casinos, Hospitality, and Banking

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