Library Services Officer

$73,955 - $78,374 per annum, pro rata (plus super)

4 x Permanent Part Time (21 hours per week) - (includes rostered evening shift) and monthly weekend shifts

About Us

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

About The Role

The Library Service Officer (Children's and Youth Services) works within the Creative and Engaged City Department, and at both Springvale and Dandenong Library sites and the new Keysborough South Community Hub, currently in construction.

The Primary Objectives Of The Position Are To

• Support and assist the community to access and use Library services and resources.
• Deliver high quality Library Programs that support learning, literacy and social inclusion.
• Contribute to the delivery of excellent customer service through Greater Dandenong's Library Services
• Support operational needs for Children's Programming and Front-of-House shifts, including evening shifts.
  
  

About You

The successful applicant will have experience in service delivery and an understanding of positive customer service principles. They will also be able to demonstrate their suitability for delivery of library services and programs for children, families, and young people. The successful applicant will bring a passion for promoting literacy and have experience working in a culturally and linguistically diverse and busy environments. An understanding and demonstrated experience of current technologies, and the willingness to embrace and explore emerging technologies relevant to libraries, is essential.

Please ensure you address the key selection criteria outlined in the position description as part of your application.

You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.

The successful candidate will be asked to produce a clear Working with Children Check and will be asked to consent to a national police check (and where relevant an 'international criminal history check'), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Benefits Of Working With Us

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.

Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

Our benefits include

• Competitive salary
• Salary sacrifice childcare (where available)
• Flexible working options supported including hybrid work
• Access to learning & development programs including study assistance
• Reward & recognition programs
• Health initiatives
• Access to our support and wellbeing programs
• A vibrant social club
  
  

For more information about our benefits, please visit our careers page: Working with Us

Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.

To apply

To apply for this position please complete the online application form, including your resume and a very brief cover letter. You will be required to answer selection questions as part of the application process. The selection process also includes the requirement for reference checks.

Requirements

Applicants must adequately meet the requirements of the role. For your application to be considered, you will need to submit the following:

• Cover letter
• Your current resume
• A document addressing the key selection criteria located in the position description.
• A short 3-minute video of a Storytime presentation that showcases your performing and storytelling skills. The ideal video will clearly demonstrate your love and ability to read to and engage with small children. Delivering story times at our libraries is an essential part of this role so this is your opportunity to give us a sneak peak of your own style as a Children's and Youth Services Library Officer. To submit your video please use the following link: https://forms.greaterdandenong.vic.gov.au/public-forms/recruitment-video-submission/
  
  

Contact us at lina.hernandez@cgd.vic.gov.au or 8571 5286 to discuss other options.

Library Service Officer (Children and YouthServices) – Position Description – 319.7 KB

Applications close: 5pm, Monday, 12 May 2025

Further information: Lina Hernandez, 8571 5286
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