Design Specialist:

Overview

Join to apply for the Design Specialist: Pottery Barn role at Pottery Barn. This permanent part-time role at the Pottery Barn store in Fortitude Valley, Brisbane, Australia, is designed to elevate our customers' shopping experience through exceptional design expertise and excellent customer service in a dynamic, specialty retail environment. In this permanent part-time role, you will work 54 hours per fortnight with a fixed two-week rotating roster including alternate weekends.

Benefits

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here's just a taste of what you will enjoy as part of our team:

• Generous employee discounts so you can enjoy our amazing products
• Paid parental leave to support you through life's milestones
• Access to a confidential Employee Assistance Program for personal and professional support
• Career growth opportunities with real investment in your development
• A supportive, collaborative team culture where your success is celebrated
• The chance to be part of a fast-growing global business with an entrepreneurial spirit

Responsibilities

• Provide personalised design consultations in-store, in-home, virtually and via chat
• Provide tailored recommendations on products, colours, and designs that align with each client's style and needs
• Drive sales through expert product knowledge and B2B opportunities
• Build and maintain lasting client relationships, including contacting them about new product arrivals, sales, and decorating classes
• Maintain visual merchandising, process transactions, and follow WHS standards

Qualifications

• 1–2 years' design experience
• Retail sales experience in home furnishings and a strong service mindset
• Confident communication and ability to build lasting client relationships
• Proactive, organised and able to manage multiple projects
• Flexibility to work weekends, peak periods, and travel for home consults

Physical Requirements

• Ability to be mobile in the store and back-of-house areas, including standing for long periods
• Ability to climb ladders and use other equipment in line with safety standards
• Ability to lift and mobilise medium to large items, up to 30 kg, while using appropriate equipment and safety techniques

Ready to join the Team?

Do you have the creativity and attention to detail to thrive as a Design Specialist? Apply today. Only candidates with work rights in Australia will be considered.

About Us

Williams-Sonoma Australia Pty Ltd. is a multi-channel specialty retailer of high-quality home products. In 1956, Chuck Williams opened a store in Sonoma, California, to sell cookware that embodied a passion for cooking and entertaining. Over the years, the company expanded to include Pottery Barn, Pottery Barn Kids, west elm, and Williams-Sonoma, with Australia operations established in 2013. Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers, with brands including Pottery Barn Australia, Pottery Barn Kids Australia, west elm Australia, and Williams-Sonoma Australia. The business operates multiple retail locations and e-commerce sites, focused on delivering quality products and a best-in-class multi-channel experience.

Role Details

• Seniority level: Associate
• Employment type: Part-time
• Job function: Design, Art/Creative
• Industries: Retail
• Location: Brisbane, Fortitude Valley, Queensland, Australia

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