Customer Service Officer
3 days ago
Medilaw Brisbane City, Queensland, Australia
6 days ago Be among the first 25 applicants
Company Description
MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.
We are seeking an enthusiastic and driven Customer Services Officer with prior experience as a medical practice receptionist/administration or skilled customer service administrators with contact center experience who might be seeking a change.
Job Description
Responsibilities will include but are not limited to:
- Liaising with customers to plan and implement agreed services
- Scheduling of appointments
- Maintaining busy inboxes with queries, appointments, and non-appointment services
- Providing administrative and operational support to consultant practitioners
- Providing information and advice to customers or prospective customers
- Undertaking other tasks assigned to the Customer Services team and supporting the greater team in general
Qualifications
To be considered for this role you will have:
- Demonstrated ability to provide excellent customer service
- Excellent verbal, written, and interpersonal communication skills
- Demonstrated ability to work independently and within a group environment
- A personal approach that is enthusiastic, friendly, and helpful
- Strong prioritization skills while maintaining a level of flexibility
- Attention to detail is a must
- Computer literacy, with proficiency in Microsoft Office (Word/Excel)
Medilaw offers an exciting and fast-paced team environment where client focus, team spirit, drive, and respect are key features. Ours is a growing business and opportunities abound for talented performers.
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills, and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disabilities including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers, and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Seniority levelNot Applicable
Employment typeFull-time
Job functionOther
IndustriesMedical Practices
#J-18808-Ljbffr-
Customer Service Officer
9 hours ago
Brisbane, Queensland, Australia mlcoa Full timemlcoa Brisbane City, Queensland, Australia5 days ago Be among the first 25 applicantsMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally,...
-
Customer Service Officer
4 days ago
Brisbane, Queensland, Australia Medilaw Full timeCompany DescriptionMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of...
-
Customer Service Officer
2 days ago
Brisbane, Queensland, Australia Medilaw Full timeCompany DescriptionMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of...
-
Customer Service Officer
3 days ago
Brisbane, Queensland, Australia ASSA ABLOY Sicherheitstechnik GmbH Full timeASSA ABLOY is the global leader in access solutions, dedicated to meeting customer needs for security, safety, and convenience. With offices in over 70 countries, we operate in both mature and emerging markets, driving innovation with our iconic brands such as Lockwood, Abloy, and Yale. Our commitment to excellence has earned us a place in Forbes' Top 100...
-
Customer Service Officer
2 days ago
Brisbane, Queensland, Australia Traka (Assa Abloy) Full timeASSA ABLOY is the global leader in access solutions, dedicated to meeting customer needs for security, safety, and convenience. With offices in over 70 countries, we operate in both mature and emerging markets, driving innovation with our iconic brands such as Lockwood, Abloy, and Yale. Our commitment to excellence has earned us a place in Forbes' Top 100...
-
Customer Service Officer
3 days ago
Brisbane, Queensland, Australia Pittsburgh Public Schools Full timeIt matters more at Hearing AustraliaHearing Australia is a trusted leader in the hearing industry. Working across the country, we support and empower people by providing hearing health when and where they need it.Help provide the latest best practice services for anyone who needs itGain skills with Australia's largest provider of government-funded hearing...
-
Customer Service Officer
3 days ago
Brisbane, Queensland, Australia TUH Health Fund Full timeAbout The RoleIn this Permanent Full-Time role, as a Customer Service Officer you will be responsible for providing consistently excellent customer service and expertise for all health fund products and services offered through TUH as part of the Contact Centre team.Your Key Responsibilities Will IncludeProviding the highest level of customer service through...
-
Customer Service Officer
4 days ago
Brisbane, Queensland, Australia TUH Health Fund Part timeAbout The RoleIn this Permanent Part Time position, as a Customer Service Officer you will be responsible for providing consistently excellent customer service and expertise for all health fund products and services offered through TUH as part of the Contact Centre team.Your Key Responsibilities Will IncludeProviding the highest level of customer service...
-
Customer Service and Administration Officer
6 hours ago
Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full timeAbout Our Team">CPL's team is passionate about making a difference in the lives of individuals with disability.">We are committed to creating a supportive and inclusive work environment that fosters growth and development.">Job Overview">This role involves providing administrative support in our Beenleigh office, working closely with our support service...
-
Customer Service and Administration Officer
1 week ago
Brisbane, Queensland, Australia Mater Health Services Full timeAbout UsMater Health Services is a leading provider of healthcare services in Queensland. We are committed to delivering high-quality care to our patients and communities.This role offers an exciting opportunity to join our team and make a real difference in people's lives. As an Administrative Support Officer, you will play a critical role in ensuring the...
-
Customer Service Focused Appliance Repair
6 hours ago
Brisbane, Queensland, Australia Flamingo Appliance Service Full timeWe are committed to providing exceptional customer service and strive to build long-lasting relationships with our customers. As an Appliance Repair Technician, you will play a crucial role in delivering this promise by providing timely and efficient repairs, communicating effectively with customers, and ensuring their complete satisfaction.Benefits:In...
-
Customer Service Officer
5 days ago
Brisbane, Queensland, Australia Qml Full timeAs a Patient Care Specialist at QML Pathology, you will play a vital role in providing exceptional customer service to patients and healthcare professionals.About UsQML Pathology is one of Australia's leading comprehensive clinical laboratory and pathology services. Our purpose-built laboratories are dedicated to meeting the needs of Queensland doctors and...
-
First Nations Liaison Officer
4 days ago
Brisbane, Queensland, Australia Queensland Police Service Full timeBecoming a First Nations Police Liaison Officer at the Queensland Police Service presents an exciting opportunity to make a real difference in your community. Your primary responsibility will be to assist police officers in communicating effectively with members of the local community, taking into consideration the unique cultural practices and protocols of...
-
Customer Service Liaison
3 days ago
Brisbane, Queensland, Australia Medilaw Group Full time**Overview**MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support.As a Customer Services Officer, you will play a vital role in delivering exceptional...
-
Brisbane, Queensland, Australia Queensland Police Service Full timeWe are looking for a highly motivated and experienced professional to fill the role of Queensland Police Service Transformation Office Leader. As a leader in our Transformation Office, you will be responsible for developing and implementing strategic initiatives that drive organisational transformation.In this role, you will work closely with senior leaders...
-
Customer Service Representative
6 hours ago
Brisbane, Queensland, Australia Canon Australia Full timeAs a valued member of the Canon Australia team, you will be responsible for efficiently handling and sorting mail, ensuring accurate distribution and timely delivery within the organisation.About the RoleThis Customer Service role focuses on providing exceptional support to clients by maintaining office equipment, supplies, and stationery. You will also be...
-
Customer Service Associate
3 hours ago
Brisbane, Queensland, Australia Canon New Zealand Full timeAbout UsWe're a global leader in business process optimisation and IT services, providing bespoke solutions to help organisations achieve greater growth.We work collaboratively with customers to deliver the best service management experience possible, leveraging our expertise to drive results and overcome challenges.About the RoleThe Customer Service Team...
-
Customer Service Manager
4 days ago
Brisbane, Queensland, Australia ClearCompany Full timeJob SummaryWe are seeking an experienced Assistant Manager to join our dynamic Front Office team.Main Responsibilities:Supervise and guide the Front Office team to deliver outstanding customer service.Foster a collaborative work environment that encourages open communication and feedback.Take ownership of guest interactions, addressing concerns and providing...
-
Customer Service Associate
1 week ago
Brisbane, Queensland, Australia Howard Street Post Office Full timeAs a Customer Service Associate with Howard Street Post Office, you will provide exceptional customer service in a fast-paced environment. Your responsibilities include handling cash deposits and withdrawals, Royal Mail postal products, car tax, passport applications, Western Union transactions, and balancing.This is a part-time role requiring minimal...
-
Customer Service Representative
3 days ago
Brisbane, Queensland, Australia TUH Health Fund Full timeAbout The RoleWe are seeking a highly skilled Customer Service Officer to join our Contact Centre team. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our valued members.Your Key Responsibilities Will Include:Providing Accurate Information and Advice: You will provide timely and accurate...