Customer Service Associate

1 day ago


Brisbane, Queensland, Australia Canon New Zealand Full time

About Us

We're a global leader in business process optimisation and IT services, providing bespoke solutions to help organisations achieve greater growth.

We work collaboratively with customers to deliver the best service management experience possible, leveraging our expertise to drive results and overcome challenges.

About the Role

The Customer Service Team Member is responsible for efficient mail and courier management, accurate distribution, and timely delivery within the organisation.

Key Responsibilities:

  • Daily mail and courier management
  • Handling and resolving customer enquiries
  • Maintaining office equipment and supplies
  • Courier bookings and lodgements
  • Ad hoc administration and duties

About You

You should be a highly reliable individual with a keen eye for detail, excellent administrative, time management, and organisational skills.

Required Skills and Qualifications:

  • Strong communication and customer service skills
  • The ability to work under pressure
  • Previous customer service experience
  • Good knowledge of MS Office

We believe in the power of an inclusive and diverse workforce and are looking for individuals who can bring their authentic self to work.

We offer flexible working arrangements to improve your motivation, performance, and productivity.



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