Program Assurance Coordinator

Overview

Help us deliver like never before. Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and our people. We're moving forward and we want you to come along for the ride.

About the opportunity

At Australia Post, we're delivering the future of our network through some of the most significant facility developments in the country - projects ranging from $10 million to more than $100 million that drive innovation and improve operational efficiency.

As our Program Assurance Coordinator, you''ll play a critical role in supporting the Senior Project Manager/s within Network Operations to ensure these large-scale, complex programs are delivered successfully. This is a dynamic position that keeps the program operating rhythm on track, with responsibilities spanning schedule reviews and updates, financial forecasting, documentation management, and governance reporting.

You'll act as the central point of coordination, facilitating workshops and meetings, ensuring clear communication across stakeholders, and providing essential support in governance, scheduling, data analysis, and modelling. In a fast-paced environment, your ability to adapt, prioritise, and manage competing demands will be key to ensuring program objectives are met and stakeholder engagement is strong throughout the project lifecycle.

What you''ll deliver with us

As a Program Assurance Coordinator, you''ll help drive the success of Australia Post''s major facility developments by ensuring projects are delivered on time, within scope, and aligned to our enterprise priorities. You''ll play a pivotal role in maintaining program rhythm, providing financial oversight, and fostering collaboration across diverse stakeholder groups.

• Deliver project excellence by maintaining schedules, monitoring objectives and risks, and ensuring all project deliverables are captured and stored in line with Australia Post methodology.
• Support financial performance through accurate budget forecasting, expenditure reporting, and managing purchase orders and invoices.
• Enable collaboration and customer focus by working closely with cross-functional teams to deliver innovative solutions and automation initiatives that benefit our people, customers, and communities.
• Champion safety and change adoption by fostering a culture of wellbeing, teamwork, and seamless integration of new ways of working across the program lifecycle.

About you

You're an adaptable professional with experience coordinating and delivering complex projects or business improvement initiatives, ideally within supply chain, transport, property development, or operational environments. You can support programs across the full project lifecycle while building strong relationships with diverse stakeholders and maintaining operational and financial oversight.

You bring:

• 3+ years' experience coordinating and delivering projects or business improvement initiatives in relevant operational environments.
• Proven ability to manage stakeholder engagement across large, complex teams, both internal and external.
• Strong technical skills in project scheduling, financial reporting, and governance support.
• Relevant qualifications in Project Management, Business, Supply Chain, or a related field, with a focus on critical thinking and financial management.

How we''ll deliver for you

• Join one of the most culturally and linguistically diverse workforces in Australia, with people of all ages, genders and walks of life
• We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They''re the TIES that bind our team together
• Immerse yourself in the AP Way - where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose

We''re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

See and hear more about what it''s like to work in business support with us:

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