Relationship Manager

Overview

Join to apply for the Relationship Manager role at Supply Nation.

Introduction: At Supply Nation, our foundation is built upon unwavering values that guide every aspect of our work. We are committed to fostering economic independence and self-determination for Indigenous Australians. Through our dedication to integrity, respect, collaboration, and innovation, we strive to create meaningful and sustainable change in our communities. Our ethos is centred on empowerment, ensuring Indigenous businesses have the support and opportunities they need to thrive. At Supply Nation, we believe in the power of economic participation to drive social and cultural advancement, and we are proud to be at the forefront of this movement.

Role Description

The opportunity

A new opportunity has arisen for a Relationship Manager to join our Member Services Team based in Victoria.

Important note: We strongly encourage any suitably qualified Aboriginal or Torres Strait Islander applicants to apply.

The Relationship Manager's overarching objective is to provide support and assistance to members, made up of corporate, government and not for profit organisations, to increase their levels of business activity with Indigenous businesses. You will be the key point of connection between Supply Nation member organisations and the Indigenous businesses that provide goods or services to fulfil those organisation's procurement requirements.

Responsibilities

• Champion cultural values and integrity within the organization, suppliers, and members.
• Respect and embed cultural practices and knowledge as BAU.
• Develop and implement initiatives to support and grow the organisation's Indigenous workforce.
• Assist members to achieve their Supplier Diversity objectives through training, mentorship, knowledge, best practice and provision of relevant tools and systems.
• Build and maintain close relationships with key member contacts.
• Represent Supply Nation in meetings and events with a range of stakeholders.
• Establish your value as a supplier diversity expert with our members.
• Acquire, initiate, on-boarding and retention of members.
• Provide matching services to introduce relevant Indigenous businesses to members.
• Adhere to the Account Management Model and its processes and procedures.
• Develop and maintain relationships with potential and current partner organisations in your region.
• Work collaboratively with government and corporate stakeholders and our partner organisations to increase the capacity of Indigenous businesses.
• Maintain the accuracy and completeness of information contained in Supply Nation's customer relationship management system (CRM).
• Complete project work and other duties as identified and agreed with your manager.
• Maintain a clean and safe work environment while complying with all safety policies and procedures.
• Participate in workplace consultative meetings and recommend improvements to relevant workplace health and safety practices within the workplace.

Qualifications & Skills

• Demonstrated understanding of Aboriginal and Torres Strait Islander societies and cultures and the issues impacting Indigenous Australians in business.
• Experience working with large corporate organisations and knowledge and/or capacity of interpreting government Indigenous procurement policies.
• Ability to interact with all levels of business from C-suite to operations.
• Demonstrated knowledge and understanding of small to medium business enterprise.
• Digital competence in tools including Salesforce and Microsoft Office applications (Word, PowerPoint, Excel, Teams, Outlook and SharePoint).
• High level oral and written communication, analytical and liaison skills.
• Demonstrated experience in supporting strong working relationships both internally and externally.
• Strong administrative and communication skills including time management and prioritisation, with ability to prepare reports, proposals, presentations and general correspondence.
• Well-developed interpersonal skills and a positive approach to customer service and managing expectations of Supply Nation members, partners and suppliers.
• Knowledge of different business models and company structures (or ability to rapidly acquire this knowledge).

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Non-profit Organizations

Benefits

The successful candidate will be rewarded with an attractive salary up to $93,000 (commensurate with skills and experience) PLUS Super and additional benefits including:

• Salary packaging
• Flexible working arrangements (work from home up to 2 days per week)

Additionally, you will have the opportunity to work in an organisation where they are making an impact every day. We are an organisation with purpose and our team is inspired by a vision of creating a vibrant, prosperous and sustainable Indigenous business sector.

How to Apply

Applications close at COB on Tuesday 16 September 2025. Your application MUST include:

• Current resume
• Cover letter addressing the key selection criteria and why the role and working with Supply Nation appeals
• Answering the mandatory online questions as part of this application.

Note

Don't wait — Apply now. We are an organisation with purpose and are committed to empowering Indigenous businesses.

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