Service Integration Lead
2 weeks ago
Wellways is seeking a Service Integration Lead to champion integrated, person-centred services. This role embeds trauma-informed, culturally safe practices while driving innovation and inclusion through the Carer Gateway program. The role offers a hybrid arrangement of 1 day WFH and 4 days in the office.
Responsibilities- Lead and embed community development strategies that strengthen local capacity, build collaborative partnerships, and ensure Wellways services are responsive, inclusive, and connected to the community's unique needs.
- Lead multidisciplinary teams, navigate complexity, and deliver results with empathy and clarity.
- Translate data into insights, craft compelling narratives, and communicate impact to diverse stakeholders.
- Work closely with Counsellors, Coaches, Peer Support Facilitators and the Carer Hub Navigator to ensure services are inclusive, trauma-informed and culturally safe.
- Tertiary qualifications in a social science or related discipline or equivalent experience
- Experience working within the local community in at least one of Caring, Mental Health, Community, Disability or Health Sciences sectors
- Minimum of 2 years' leadership experience
- Available to participate in out-of-hours activities as required
- Right to work in Australia
- Current valid driver's licence and ability to undertake some travel
- NDIS Worker Orientation Module Certificate (free online course)
- Satisfactory National Police Records Check
- NDIS Worker Screening Check and Working with Children's Check (Employee/Paid)
- A purpose-driven culture where people can thrive, everyone is respected, and differences are valued
- An equitable, diverse, and socially inclusive work environment
- Salary packaging benefits (up to $15,899) and meal/entertainment salary packaging up to $2,650 per annum
- Leave loading of 17.5% on annual leave
- Paid parental leave after 12 months of ongoing employment
- Access to Employee Assistance Program for you and your family
For a confidential discussion about the role, contact Kathleen Roser at kroser@wellways.org. A copy of the position description is available for download. Applications should include an up-to-date CV and a Cover Letter addressing the criteria listed.
Areas of focus for applications
- Vision for Integrated Service Delivery in your local community. Share understanding of integrated care and how you would unite services, stakeholders, and systems to support carers holistically in your local region.
- Strategy to Impact: Delivering on KPIs with Heart. Describe balancing strategic planning, operational delivery, and human-centred outcomes in previous roles.
Wellways Australia Limited is committed to safeguarding children and vulnerable people. All applicants must undergo screening prior to appointment. For more information about our reconciliation commitment, please see Reconciliation | Wellways.
Job Details- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Other
- Industry: Mental Health Care
Location: Rockhampton, Queensland, Australia
Applications Close: 02/09/2025
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