Senior Dynamics 365 Consultant

As a result of continued growth within Seisma Group, an exciting opportunity has arisen for a Microsoft D365 Consultant to join one of our premium clients in Sydney. Backed by Australian-owned Superannuation funds, Seisma is committed to growth both organically and through acquisition. With over 550 employees across Melbourne, Sydney, and New Zealand, we are expanding rapidly with a strong blueprint for further growth this year.

About the Role

We're looking for a Microsoft D365 Consultant who's passionate about turning customer data into meaningful experiences. If you love Microsoft Dynamics 365, know your way around Customer Insights, Power Platform and CRM, and enjoy helping clients bring their engagement strategies to life, this role's for you.

You'll be the trusted expert for our clients, guiding them with strategy, rolling up your sleeves for hands-on delivery, and providing ongoing support to make sure their customer journeys not only run smoothly but also deliver real business results.

• Work with clients to understand their objectives and design smarter customer journeys.
• Lead D365 Customer Insights implementations (segmentation, analytics, journeys — the lot).
• Tailor CRM solutions (dashboards, workflows, reports) to meet each client's needs.
• Deliver tailored solutions leveraging the Microsoft Power Platform (Power Apps, Power Automate, Power BI, and Virtual Agents).
• Keep projects on track, hitting milestones while ensuring client satisfaction.
• Integrate D365 with other platforms for seamless data flow and better experiences.
• Share CRM best practice that strengthens relationships and drives growth.
• Collaborate with our devs, analysts, and PMs to deliver quality outcomes.
• Provide ongoing support, troubleshooting and enhancements to keep systems humming.

• 3–5 years' hands-on experience with Microsoft Dynamics 365.
• Expertise in Customer Insights & CRM modules.
• A proven track record of successful D365 implementations.
• Solid knowledge of journey mapping, segmentation and analytics.
• Microsoft Certifications such as PL-600, PL-400, MB-260, or MB-230 are highly desirable.
• Experience of collaboration with Microsoft to drive customer outcomes.
• Excellent communication skills and the ability to build strong client relationships.

We've been doing this for businesses of all sizes across many different industries for almost 18 years. You can read our story on our website at Join Our Team, but the short version is that we are on a mission to become the largest 100% Australian and New Zealand-owned IT professional services group. We are on a steady acquisition and organic growth journey, and we invite you to join us

• Our workforce currently numbers more than 400 consultants across many different industries. This provides great opportunities to network with people on a similar career journey.
• Our dedication to diversity and inclusiveness ensures that every employee feels valued. Policies, initiatives and tools are just the first steps; we truly support diversity actions. Our team recently voted us a Great Place to Work
• With a growing client list around Australia and New Zealand, your contract has plenty of opportunities to be extended beyond this role.

Express your interest

We encourage all diverse, suitably qualified candidates with valid Australian working rights to apply. We will be in touch with shortlisted applicants, no agencies please.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

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Sydney, New South Wales, Australia