Customer Service Officer

4 days ago

Sydney, New South Wales, Australia VENTORA Group Full time
About our Organisation

As Australia's largest Sashless Window manufacturer, Aneeta has taken its famous brand around the world, securing an international reputation for quality, innovation and design. By partnering with our clients, we offer innovative solutions for a broad range of projects in both the commercial and domestic window and door industry.

About our Opportunity

Join Aneeta Windows in Brookvale, NSW, as a Customer Service & Office Admin All-Rounder. In this broad, hands-on role, you'll be the face of our business—supporting customers, managing front-of-house duties, and ensuring smooth office operations. With just two full-time staff in the office, a sales rep visiting twice a week, and part-time admin support on Thursdays and Fridays, you'll enjoy variety, autonomy, and the chance to "jump in and do everything".

Your responsibilities will include:

  • Welcoming visitors, managing the showroom, and answering phones.
  • Handling a wide range of customer enquiries and providing product and service information.
  • Preparing job sheets, processing quotes and orders, and ensuring all paperwork is order-ready.
  • Assisting with basic estimating and supporting the sales process.
  • General office admin, including accounts support and maintaining records.
  • Engaging with architects, builders, and other industry professionals.
  • Identifying ways to streamline office and customer service processes.
About You

You're a proactive, adaptable all-rounder who thrives in a small, close-knit team. You have:

  • Previous experience in a customer-facing or office admin role (ideally in building products, windows, or glass).
  • A technically minded approach, with any understanding of building products or the building process highly regarded.
  • Excellent communication skills and confidence speaking with customers, architects, and industry professionals.
  • Strong systems skills (ERP/CRM and MS Office Suite).
  • A willingness to get involved in all aspects of the business and support your teammates.
  • Attention to detail, resilience, and the ability to manage multiple priorities.
What's On Offer

We'll provide full training and ongoing support from an experienced team. You'll also enjoy:

  • A permanent full-time role, Monday to Friday (8am – 4pm)
  • On-site secure parking
  • Generous discounts on our extensive product range
  • Scheduled leave every Christmas
  • An extra paid day off for your birthday, even if it falls on a weekend
  • Access to our Flare Benefits Program – salary packaging, discounts, and premium perks
  • Employee Referral Program – refer a friend and earn $$
  • Opportunities to cross-train, upskill, and grow your career
  • Access to our Employee Assistance Program
Your Next Steps

Join our team and be a part of our commitment to delivering exceptional service and quality. If you're ready to take on this exciting opportunity, apply now and make a significant impact at Aneeta Brookvale. Your dedication and skills will help us continue to provide the best experiences for our valued customers.

To apply, please submit your resume highlighting your experience related to this role. We look forward to welcoming a skilled and committed Customer Service Officer to our team.

We value diversity in the workplace and promote safety above all else. Re-employment checks will be required as part of the final selection process and eligible applicants must have legal rights to work in Australia. Agencies will only be engaged with if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.

#LI-DNI


#J-18808-Ljbffr

  • Service Officer, Payroll

    4 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    Join to apply for the Service Officer, Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Service Officer, Payroll role at NSW Department of Customer ServiceGet AI-powered advice on this job and more exclusive features.NSW Department of Customer Service provided pay rangeThis range is provided by...

  • Customer Service Representative

    3 weeks ago

    Sydney, New South Wales, Australia QTAC Guidance Officer Advisory Group Full time

    Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a...

  • Finance Support Officer

    4 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    Join to apply for the Finance Support Officer role at NSW Department of Customer ServiceJoin to apply for the Finance Support Officer role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk...

  • Risk Officer

    3 weeks ago

    Sydney, New South Wales, Australia NSW Department Of Customer Service Full time

    Join to apply for the Risk Officer role at NSW Department of Customer Service 1 day ago Be among the first 25 applicants Join to apply for the Risk Officer role at NSW Department of Customer Service Get AI-powered advice on this job and more exclusive features.NSW Department of Customer Service provided pay range This range is provided by NSW Department...

  • Risk Officer

    3 weeks ago

    Sydney, New South Wales, Australia NSW Department Of Customer Service Full time

    Join to apply for the Risk Officer role at NSW Department of Customer Service1 day ago Be among the first 25 applicants Join to apply for the Risk Officer role at NSW Department of Customer Service Get AI-powered advice on this job and more exclusive features.NSW Department of Customer Service provided pay range This range is provided by NSW Department of...

  • Customer Service Officer

    4 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    ABC Seamless has an excellent opportunity for a Customer Service Officer / Representative / Complaints Manager to join our leading home improvement company in the Parramatta area.Reporting to the Operations Manager, your key responsibilities will include:Taking and dealing with all customer and salesman queries.Keeping our customers happy and informed at all...

  • Customer Service Officer

    3 days ago

    Sydney, New South Wales, Australia NSW Department of Communities and Justice Full time

    OverviewCustomer Service Officer – NSW Department of Communities and Justice (DCJ)Talent Pool for current and future ongoing and temporary vacancies in the South Western Sydney District. Employment Type – Full Time and Part Time. Locations – Bankstown, Campbelltown, Fairfield, Ingleburn, Liverpool. Clerk Grade 1/2 – $75,728 - $82,329 p.a. +...

  • Customer Service Officer

    3 days ago

    Sydney, New South Wales, Australia NSW Department of Communities and Justice Full time

    OverviewCustomer Service Officer – NSW Department of Communities and Justice (DCJ)Talent Pool for current and future ongoing and temporary vacancies in the South Western Sydney District. Employment Type – Full Time and Part Time. Locations – Bankstown, Campbelltown, Fairfield, Ingleburn, Liverpool. Clerk Grade 1/2 – $75,728 - $82,329 p.a. +...

  • Risk Officer

    4 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    Join to apply for the Risk Officer role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Risk Officer role at NSW Department of Customer ServiceGet AI-powered advice on this job and more exclusive features.NSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of...

  • Risk Officer

    4 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    Join to apply for the Risk Officer role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Risk Officer role at NSW Department of Customer ServiceGet AI-powered advice on this job and more exclusive features.NSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of...