Client Experience Executive Fixed Term Contract- Van Cleef

4 weeks ago

Sydney, New South Wales, Australia Richemont Full time
Overview

Are you a good match?

You have proven luxury client treatments or event management experience; you are curious, positive, flexible, organized, reliable, have high attention to detail and eager to build exceptional client experiences.

You have strong communication and interpersonal skills while being result and client-driven to achieve excellence.

What are we expecting from you?

Reporting to the Client Development Manager you will plan, prepare and deliver exceptional client experiences, events and provide CRM support to the Oceania network.

As part of the client team, your role will be to:

  • Support the department in executing in-boutique activations, client treatments and bespoke out of boutique experiences in line with the Maison guidelines
  • Support with curating clients itinerary and travel when hosted for an International event
  • Coordinate festive client gifting initiatives with respective stakeholders and departments
  • Support with reporting and client insights for boutique teams
  • Liaise with key stakeholders on one to many campaigns for the network for client recruitment and retention
  • Create new relationships and maintain existing relationships with the Maison's key suppliers
More than a role…. We recruit for a career

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

The recruitment process

Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Talent Acquisition Partner, the Human Resources Business Partner Oceania, the Client Development Manager and the Retail Director Oceania.

Otherwise, you will receive an email to inform you that your application has not been successful.


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