Training Services Manager

4 days ago

Wollongong, New South Wales, Australia Illawarra Mercury Full time
Training Service Manager

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
  • Ongoing / Permanent
  • Location: Wollongong
  • Salary: $129,464 to $142,665 + super + accrued leaves

About The Role

As the Training Service Manager, you will lead a high-performing regional team delivering vocational education and training (VET) services, funded programs, and employment initiatives across the region. This role requires a strategic thinker and strong communicator with the capability to build and maintain partnerships across government, community, education providers, and industry stakeholders.

You'll be the driving force behind operational excellence, stakeholder engagement, and staff development—ensuring that programs meet regulatory and contractual obligations, while improving training access and outcomes in your region.

For further information please click here to view the role description

About You –

You are a motivated and adaptable leader who brings a proactive, hands-on approach to team and project management. You're comfortable having difficult conversations, take initiative, and possess sound judgment. You're able to manage competing priorities and make decisions autonomously, while promoting an inclusive and collaborative team culture. You will have:
  • Proven leadership and people management experience.
  • Strong knowledge of the VET system, Apprenticeships & Traineeships, and regulatory requirements.
  • Excellent interpersonal, negotiation, and stakeholder engagement skills.
  • Ability to analyse complex problems and develop practical, evidence-based solutions.
  • High ethical standards, professionalism, and a commitment to continuous improvement.
  • Experience in project management and delivering against strategic objectives.
  • Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential Requirements Of The Role
  • Current driver's licence and a willingness to travel
  • A Working with Children Check is an essential requirement for this role.
  • Demonstrated understanding of and commitment to the value of public education.

Benefits
  • Flexible working arrangements
  • 35 hour working week
  • Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
  • Flex Leave entitlements, generous holidays & leave conditions
  • Opportunities for advancement and mobility across the Department to support your career growth

How To Apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role and targeted question:

Describe a time when you had to address a team member's underperformance. What steps did you take, and what was the outcome?

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking 'Apply Now'.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Closing date : Wednesday 27th August 2025 at 11:59pm.

For role enquiries please contact Kamila Wilk - ************@det.nsw.edu.au.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (*****@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.
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