Customer Service Manager

5 days ago

Sydney, New South Wales, Australia MYER Full time
Overview

Join to apply for the Customer Service Manager role at MYER. As a Customer Service Manager at Flagship Myer Sydney you'll be the driving force behind our customer service excellence - leading teams across fashion departments to deliver outstanding service and achieve strong results. You'll champion the Myer strategy, oversee daily operations, and provide ongoing coaching and leadership to your team. Reporting to the Assistant Store Manager and working closely with the broader leadership team, this pivotal role offers excellent opportunities for career progression and succession planning.

About The Role:
  • Lead and manage daily department operations to drive customer satisfaction and financial performance
  • Inspire and develop your team through effective coaching, feedback, and recognition
  • Foster a high-performance, customer-first culture by role modelling service excellence
  • Maximise team productivity through smart workforce planning and task delegation
  • Spend quality time on the floor to lead by example and gain valuable customer insights
  • Empower and mentor your team to become the next generation of Myer leaders
About You:
  • Previous experience as a Retail Manager, Area Manager or similar, ideally in Retail or Department Store environment
  • Strong people leadership skills with a 'hands-on', collaborative approach
  • Demonstrated ability to drive team performance, meet KPIs and manage performance effectively
  • Customer focused with superior customer service skills
  • Strong commercial acumen and understanding of retail operations
  • Excellent time management and prioritisation skills
Benefits to you:
  • Be part of a supportive and dynamic leadership team
  • Access to career development and succession planning opportunities
  • Exciting Team Member discounts and exclusive offers
  • Access to volunteer, parental and lifestyle leave
  • Service Recognition, Inspirational People Awards, and more

#J-18808-Ljbffr

  • Customer Service Officer

    4 days ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Service Officer****Grade**:Clerk Grade 5/6**Employment Type**:Multiple temporary dates (up to 18 months)**Location**:Gosford**Applications Close**: Monday 16th September 2024 [at 9:59am]**This role sits within the NSW Fair Trading Division in the Long Service Corporation team*******About the team**Fair Trading and Regulatory Services works across...

  • Customer Service Officer

    4 days ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Service Officer - multiple opportunities (Ongoing)****Grade**: Clerk 5/6**Duration**: Multiple ongoing opportunities**Closing Date**: 9:59AM Monday 19 May 2025**Location**: Parramatta Offices 2-3 days per week, with hybrid and flexible working conditions available.The Long Service Corporation (LSC) manages portable long service schemes for the...

  • Customer Service Representative

    3 days ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Gosford Contact Centre | Tuggerah, Toukley, Erina, Woy Woy and Gosford Service Centres****Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680**Digital Service Representative -**SNSW Clerk Grade 2/3- starting annual salary...

  • Customer Service Representative

    1 day ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Newcastle Contact Centre | Newcastle, Wallsend, Warners Bay, Toronto, Cessnock, Maitland, Raymond Terrace, Nelson Bay, Singleton and Muswellbrook Service Centres**- **Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680-...

  • Customer Service Officer

    3 days ago

    Sydney, New South Wales, Australia Nsw Government -Department Of Customer Service Full time

    **Customer Service Officer, Gosford, Ongoing**- Salary starting from $75,992 + 10.5% super- Status: Full time, Ongoing role- Location: Gosford- Operational role providing onsite (face to face) customer service 5 days per week**About the role**:Deliver high quality customer service providing assistance, information and customer support services to facilitate...

  • Customer Service Officer

    4 days ago

    Sydney, New South Wales, Australia Service Stream Full time

    Primary LocationMayfield West, NSWJob Description SummaryService Stream's Utilities division are currently seeking a Customer Service Officer to join our growing company.About the RoleAbout the OpportunityService Stream's Utilities division are currently seeking a Customer Service Officer to join our growing company. In this role, you will be responsible for...

  • Customer Resolution Officer

    3 days ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **SNSW Grade**:7/8**Employment Type**:Full Time, Temporary until 30 June 2026**This role sits within the Enterprise and Risk Enablement Division in the Customer Resolution and Disputes team.****About the team**The Customer Resolution and Disputes team was established to maintain a centralised Service NSW complaints and disputes handling structure. The...

  • Social Services Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCase Manager Full time $37,408 - $53,216

    Key Professional RoleWe are seeking an experienced professional to join our dynamic Social Work team at Ryde Hospital.The successful candidate will provide high-quality services to consumers, carers and families, working independently and collaboratively within a multi-disciplinary team to ensure optimal health outcomes.Assess, counsel, and manage crisis...

  • Senior Customer Experience Advisor

    3 hours ago

    Sydney, New South Wales, Australia NSW Department Of Customer Service Full time

    Experience Management | Government Technology Platforms (GTP) Role Type:12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464–$142,665 + 12% super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP) which provides NSW government...

  • Senior Customer Experience Advisor

    7 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Customer Experience Advisor - Experience Management | Government Technology Platforms (GTP) Role Type: 12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464-$142,665 + super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP)...