Senior Performance Manager

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People & Culture | HR project manager | HR Business Partner | Employee Experience @ Elephant Room

Hello, nice to meet you We're Elephant Room, a performance-driven digital agency focused on retail clients. With our dedicated team of 30 digital natives, we collaborate daily with prestigious clients like AJE, Bed Threads, Boody, Assembly Label, Go-To Skincare, and many other leading and emerging retail brands. We seamlessly integrate paid search, social media management, and email marketing to deliver exceptional results. While our main office is in Sydney, part of our team operates interstate or overseas. As we continue to expand, we look forward to welcoming new talent to our team.

The Role

We are looking for a Senior Performance Manager to take a leadership role across some of our most sophisticated paid media accounts. You'll lead strategy, measurement, and execution for high-spend, high-growth clients, ensuring their campaigns are data-driven, scalable, and commercially impactful. While your core focus remains paid media, your remit will expand to collaborating across CRM, social, and strategy teams to contribute to integrated, multi-channel campaigns including international launches and ATL/performance media crossover projects. You will mentor other team members, help shape internal processes, contribute to new business conversations, and provide strategic guidance to both existing clients and prospects.

Responsibilities

• Lead relationships with senior stakeholders across large-scale client accounts.
• Set and manage QBRS, performance reviews and strategies sessions alongside Paid Media Specialists, with a focus on global strategy, multi-market launches, and channel maturity.

Advanced Campaign Management & Execution

• Oversee larger ad spend accounts, including clients with international presence or aggressive growth targets.
• Support Specialists on campaign setup, A/B testing frameworks, and real-time optimisations.
• Build integrated campaign strategies that span paid digital and offline ATL for cohesive execution.

Measurement & Reporting

• Implement and report on uplift studies, incrementality tests, and other sophisticated measurement approaches.
• Turn cross-channel data into actionable insights at a business level
• Lead internal education around campaign effectiveness, new reporting standards, and strategic media investment decisions.
• Mentor and buddy junior team members, supporting their development and confidence.
• Act as a strategic partner to the Performance Lead on planning, resourcing, and quality control.
• Contribute to internal process development and help shape scalable, repeatable performance processes.
• Support the new business team by joining sales and prospecting calls, offering media expertise to close high-value deals.
• Contribute to audits and growth strategy sessions for prospects and clients
• Apply global media trends and learnings to client campaigns and agency practices.

Cultural Fit

In addition to your marketing experience, we value people who bring energy, clarity, and leadership to the team. At ER, we balance exciting, challenging work with flexibility and a life-work balance that suits you. Our supportive and humble culture fosters personal and professional growth, you'll never walk alone. This role suits someone who's equally passionate about great work, strong relationships, and leaving things better than they found them.

Your Background

• 4+ years of paid media experience, with at least 2 years managing significant budgets and complex accounts, ideally in an agency setting.
• Strong performance history across Google Ads, Meta, and broader digital platforms, with a bonus for TikTok, Pinterest, and Snap.
• Experience managing international media strategies, including localisation, time zone coordination, and compliance.
• Ability to interpret advanced data sets, including uplift studies, attribution reports, and measurement experiments.
• Strong commercial awareness, able to shape budget allocation and media planning to deliver against business objectives.
• Strong communication and mentoring skills.
• Experience in presenting media strategies to clients and collaborating with creative and strategy teams.
• Based in Sydney and have Australian working rights.

If you see yourself at Elephant Room, you'll enjoy a range of extra perks:

• Flexibility is a key value for us, with office days in Sydney on Tuesdays and Thursdays, and the freedom to choose your work location for the rest of the week.
• Enjoy time-shifting possibilities, Summer Fridays, Flexible Public Holidays, and up to 10 additional leave days per year.
• Work from anywhere for four weeks a year.
• Participate in frequent team-building activities, monthly lunches, milestone cakes, town hall drinks, and connection days.
• We value your development with extensive performance and learning cycles, regular development conversations, self-reflection exercises, and 360 feedback opportunities.
• We support parents with 12 weeks of paid maternity leave, and enjoy our dog-friendly office in Marrickville, featuring end-of-trip facilities, free parking, and convenient access to public transport, shops, and cafes.

The Process

If you are interested but have some questions, don't hesitate to send an email or text to Sangita de Jong, People & Culture Manager. If you're ready to apply, simply share your CV or LinkedIn profile. You'll meet Dani Torres (Managing Director) and Tammy Tu (Performance Lead) throughout the process.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionMarketing, Advertising, and Consulting
• IndustriesAdvertising Services, Marketing Services, and Technology, Information and Internet

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