Office Administrator

Founded in 2017, we're well on our way to becoming one of Australia's leading commercial cleaning companies.

We service approximately 300 client sites every week, including the likes of Porsche, Lexus, McGrath Real Estate, Meals on Wheels, Sydney Tools, Daikin, Tyrepower, Katmandu, CareFlight, Ted Noffs Foundation, McGuigan Wines, Tempus Two and the NSW Government.

Our three non-negotiables when it comes to employees: Growth Mindset
• Quality
• Daily Consistency.

We're not your usual stuffy corporation.

We're a young, progressive, fast-moving, energetic company, with a fun culture and a real commitment to quality, in everything we do. A place where your contribution is valued, and you can make a real and tangible difference.

Perhaps most importantly, we put people first. We're all about creating rewarding relationships with our staff and clients, because, without that, work is just a series of empty, commercial transactions. And no-one wants that job.

As the Office Administrator in our Newcastle (Carrington), you'll be the glue that binds our entire workforce. Your role will include:

Ensuring seamless communication between our management team, cleaners and clients

Assisting the Managing Director in implementing solutions to client concerns

Managing the onboarding of new clients

Answering incoming phone calls to the main phone line

Handing off sales enquiries to the sales team

Communicating with our offshore administration team (back office)

Checking, each weekday morning, for any tasks that came through overnight or over the weekend

Helping schedule the work of our area supervisors

There's a lot more to it, and a fair bit of variety, from day to day. And as the business evolves, your role will undoubtedly evolve with it.

Guaranteed full-time hours

Competitive pay

Opportunities to up skill and grow into senior management

Supportive team – questions are encouraged

Fun, friendly, flexible office culture

Your contribution will be valued and rewarded

Walking distance to the Newcastle Foreshore / restaurant strip

On-site parking (if you get in early enough)

You live and breathe a growth mindset – eager to learn and open to feedback

Reliable, organised and committed to delivering quality results

Excellent communicator in English, both written and verbal

Experience in a similar role preferred

Comfortable using technology

If you're ready to take on your next challenge, and help us take our service quality to the next level, we'd love to hear from you.

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an office administrator? Do you have experience in administration? Do you have experience in a sales role? Do you have customer service experience? Do you have data entry experience?

Matthews Cleaning Company is an Australian-owned business specialising in professional commercial cleaning services.

Based in Newcastle, NSW, the company has grown since its founding in 2018 to become one of the largest commercial cleaning providers in New South Wales.

They serve a wide range of regions, including Newcastle, Sydney, Hunter Valley, Central Coast, and Mid North Coast, catering to diverse industries such as offices, industrial facilities, retail spaces, showrooms, car dealerships, gyms, and strata properties.

The company prides itself on delivering safe, reliable, and high-quality cleaning solutions tailored to the specific needs of each client.

Matthews Cleaning Company is an Australian-owned business specialising in professional commercial cleaning services.

Based in Newcastle, NSW, the company has grown since its founding in 2018 to become one of the largest commercial cleaning providers in New South Wales.

They serve a wide range of regions, including Newcastle, Sydney, Hunter Valley, Central Coast, and Mid North Coast, catering to diverse industries such as offices, industrial facilities, retail spaces, showrooms, car dealerships, gyms, and strata properties.

The company prides itself on delivering safe, reliable, and high-quality cleaning solutions tailored to the specific needs of each client.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as an Office Administrator