Community Manager

4 weeks ago

Sydney, New South Wales, Australia Maker Lab Full time

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab's cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Role Summary:

As a Community Manager, you'll be the main point of contact for all Reddit initiatives. This role requires an entrepreneurial self-starter with a can-do attitude, providing genuine value to online communities and building trust as a helpful participant.

Responsibilities:

  • Develop and own an organic Reddit strategy that genuinely adds value to communities, sharing insights on cross-border finance, payments, and global scaling.
  • Engage authentically in relevant threads where the brand naturally fits the conversation, answering questions and sharing knowledge without sounding promotional.
  • Build relationships with key Redditors in relevant subreddits to ensure the brand is viewed as a trusted participant.
  • Track and report performance across engagement, sentiment, brand visibility, and lead generation to refine the strategy and prove impact.
  • Use research and social-listening tools to proactively identify relevant conversations and trends.

Qualifications:

  • A Reddit native with a deep understanding of subreddit culture and engagement strategies that avoid being overly salesy.
  • 5+ years of experience in community management, social media, or related roles, with a proven track record of building and nurturing online communities.
  • A natural storyteller who can write in Reddit's voice, balancing professionalism with authenticity.
  • Proficient in research, discovery, and social-listening tools to identify relevant conversations.
  • Independent and entrepreneurial, capable of managing a new channel while providing feedback to optimize strategies.
  • A problem-solver experienced in facing challenges and creating solutions.
  • Excellent verbal and written English communication skills, with experience covering projects across APAC.

Contract Details: 6 months - Fixed Term Contract

Please note: Due to high application volume, only successful candidates will be contacted with a follow-up email. If you do not receive an email from Maker Lab, your application was unsuccessful. Look out for future opportunities By submitting your application, you consent to the collection, use, and disclosure of your data by the Maker Lab team for recruitment purposes. If your application includes personal data of third parties, you confirm that you have obtained all necessary consents.

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