Systems Administrator

3 weeks ago

Brisbane, Queensland, Australia Queensland Police Service Full time
Overview

Systems Administrator role at Queensland Police Service.

Key Accountabilities
  • Prioritise, diagnose, and investigate causes of incidents and resolve issues within a complex technological environment.
  • Contribute to maintenance and installation. Monitor and report on infrastructure performance to enable service delivery. Resolve issues or refer to others for assistance.
  • Identify, assess, and brief staff and management on new and emerging software technologies, products, methods, techniques, and services.
  • Assist with introduction and use of technologies, methodologies, tools, and services to match current and future business requirements.
  • Engage with vendors, other business units and management to contribute to successful working relationships that enhance effective Data Centre management.
  • Document storage and server environments and related systems; formulate procedures and support material to aid Data Centre operations.
Role Requirements

Technical/ Operational/ Educational experience:

Highly Desirable

  • Min 2 years' experience with enterprise environment both Windows OS and VMware.
  • Min 2 years' experience with enterprise-grade hardware: servers, NAS/SAN, HCI infrastructure.
  • Exceptional customer service skills.
Desirable Skills/requirements
  • Scripting (PowerShell)
  • Cloud hosting operations support (Azure, AWS)
  • Strong understanding of the IT& T industry, as well as technology trends and related practices
  • ITIL v3/v4 qualification.
  • Basic network experience – administration – basic switches, router, and firewalls (Cisco isNice to have).
SFIA Skills

The following technical criteria reflect relevant professional skills and competencies from the Skills Framework for the Information Age (SFIA) Framework relevant to this role:

Level: 3

Skill Code(s): ITOP - IT infrastructure; CSMG: Customer service support; SYSP: System software


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