Senior Service Advisor

3 weeks ago

Perth, Western Australia at Full time
Overview

WA Hino is part of Australia's largest and most dynamic automotive retailer, Eagers Automotive. With over 8,000 team members across 250 dealerships in Australia and New Zealand, we represent over 33 car brands and 11 truck & bus brands. We pride ourselves on delivering exceptional guest experiences and providing opportunities for our people to grow.

About the Role

We are seeking a motivated and experienced Senior Service Advisor to join our busy WA Hino team. This is a full-time role, ideal for someone with proven dealership or heavy vehicle service experience who is ready to take the next step into a senior position.

In this role, you\'ll be the key link between our customers and the service team, ensuring smooth day-to-day operations and mentoring junior advisors.

Key responsibilities:

  • Greeting customers and managing service enquiries
  • Booking and coordinating service appointments
  • Providing accurate estimates and explaining required work
  • Liaising with the workshop to ensure efficient workflow
  • Managing invoicing, warranty claims, and documentation
  • Supporting and mentoring the service advisor team
  • Delivering excellent customer service to build long-term relationships
Skills & Experience
  • Previous experience as a Service Advisor (truck/heavy vehicle experience highly regarded)
  • Strong communication
  • Developed leadership and mentoring skills
  • Excellent organisational and multitasking abilities
  • Mechanical knowledge to communicate confidently with customers
  • Strong customer service and problem-solving skills
  • Valid Australian working rights and current driver\'s licence
  • Senior role with leadership responsibilities
  • Ongoing training and professional development
  • Career progression opportunities within Eagers Automotive
  • Supportive team environment in a well-established dealership
How to Apply

To apply for this role, please submit your application via the link provided.

About Eagers Automotive

WA Hino is a part of Australia\'s largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience. We are an equal opportunity employer and would love to hear from you if the above details resonate with you

Eagers Automotive - Moving together.


#J-18808-Ljbffr

  • Senior Service Advisor

    3 weeks ago

    Perth, Western Australia at Full time

    OverviewWA Hino is part of Australia's largest and most dynamic automotive retailer, Eagers Automotive. With over 8,000 team members across 250 dealerships in Australia and New Zealand, we represent over 33 car brands and 11 truck & bus brands. We pride ourselves on delivering exceptional guest experiences and providing opportunities for our people to...

  • Senior Advisor

    4 weeks ago

    Perth, Western Australia Ora Banda Mining Ltd Full time

    Senior Advisor - People & Culture (fixed term)Join to apply for the Senior Advisor - People & Culture (fixed term) role at Ora Banda Mining LtdSenior Advisor - People & Culture (fixed term)1 day ago Be among the first 25 applicantsJoin to apply for the Senior Advisor - People & Culture (fixed term) role at Ora Banda Mining LtdTHE COMPANYEmbark on a...

  • Senior Advisor

    4 days ago

    Perth, Western Australia Elemental Consulting Pty Ltd Full time $80,000 - $120,000 per year

    Elemental Consulting Services Pty Ltd (ECS) is a leading professional consulting company that specialises in marine, terrestrial and aquatic environmental management. At ECS we are passionate about environmental protection, and we recognise our staff as our greatest assets. We believe that industry can co-exist with healthy environments, and we support our...

  • Senior Advisor

    5 days ago

    Perth, Western Australia Rio Tinto Full time $120,000 - $180,000 per year

    Health, Safety & Environment Data Transformation Senior AdvisorWork with people who inspire and motivate you in an organisation with a clear focus on values and performanceIntegrate your HSEC experience to enrich our Global Digital Transformation projectJoin our leading global business, offering outstanding personal development & global career...

  • Senior Advisor

    4 weeks ago

    Perth, Western Australia Thiess Pty Full time

    Senior Advisor – Community, Diversity and InclusionGrow your career with ThiessWith a global business, we offer diverse and rewarding careers. We are committed to Thiess being a company and a culture where great people can excel and where they are developed and supported to reach their highest potential. Join our team today.The OpportunityIn this important...

  • Senior Contracts Advisor

    4 weeks ago

    Perth, Western Australia Gold Road Resources Limited Full time

    OverviewCompany: Gold Fields Group Services (Pty) LtdRole Overview:Gold Fields is seeking a highly capable Senior Advisor: Contracts to join our Perth-based Supply Chain team. You will supervise 3 - 5 Contract Advisors each, helping lift portfolio maturity, governance, and risk management across a growing portfolio of high-value contracts. Applicants with...

  • Senior Contracts Advisor

    4 weeks ago

    Perth, Western Australia Gold Road Resources Limited Full time

    OverviewCompany: Gold Fields Group Services (Pty) LtdRole Overview:Gold Fields is seeking a highly capable Senior Advisor: Contracts to join our Perth-based Supply Chain team. You will supervise 3 - 5 Contract Advisors each, helping lift portfolio maturity, governance, and risk management across a growing portfolio of high-value contracts. Applicants with...

  • Senior Contracts Advisor

    4 weeks ago

    Perth, Western Australia Gold Fields Full time

    Role Overview Gold Fields is seeking a highly capable Senior Advisor: Contracts to join our Perth-based Supply Chain team. You will supervise 3 – 5 Contract Advisors, helping lift portfolio maturity, governance, and risk management across a growing portfolio of high-value contracts. Applicants with experience in the following categories will be highly...

  • Senior Contracts Advisor

    4 weeks ago

    Perth, Western Australia Gold Fields Full time

    Role OverviewGold Fields is seeking a highly capable Senior Advisor: Contracts to join our Perth-based Supply Chain team. You will supervise 3 – 5 Contract Advisors, helping lift portfolio maturity, governance, and risk management across a growing portfolio of high-value contracts. Applicants with experience in the following categories will be highly...

  • Senior Contracts Advisor

    5 days ago

    Perth, Western Australia GOLD FIELDS Full time $120,000 - $180,000 per year

    Role Overview:Gold Fields is seeking a highly capable Senior Advisor: Contracts to join our Perth-based Supply Chain team. You will supervise 3 - 5 Contract Advisors each, helping lift portfolio maturity, governance, and risk management across a growing portfolio of high-value contracts. Applicants with experience in the following categories will be highly...