e-commercecoach

3 weeks ago

Sydney, New South Wales, Australia SHE-com Full time

SHE-com Millers Point, New South Wales, Australia

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Join to apply for the E-COMMERCECOACH role at SHE-com

SHE-com Millers Point, New South Wales, Australia

3 weeks ago Be among the first 25 applicants

Join to apply for the E-COMMERCECOACH role at SHE-com

E‑commerce Coach

Part-Time or Full-Time

Remote (AUS-based preferred) or hybrid from Burleigh office

SHE-com is the fastest growing community for women in e-commerce, and we're on the hunt for a vibrant, switched-on, e-commerce pro who loves helping women win in business. We're not after a mindset coach. We're after someone who has lived e-com and can guide our members with warmth, energy, and serious know-how.

This is not a background role. This is a front-facing, high-energy, people-loving gig. You'll be the first face and voice our new members meet inside our programs and the go-to support for their journey forward.

You'll Thrive In This Role If You

  • Have deep e-commerce experience, either running your own brand or managing the growth of one
  • Are confident coaching or supporting others, even if not formally trained as a coach
  • Light up on camera and in conversation. You're warm, clear, and people feel better after speaking with you
  • Know how to guide, troubleshoot, and celebrate wins
  • Are friendly, funny, kind, and clear in your communication
  • Understand the rhythm of online retail and can speak e-com fluently

Here's What The Role Includes
  • Welcoming new members into our programs and guiding them through their first 30 days
  • Hosting calls, answering questions, and supporting via our community groups
  • Spotting trends, challenges, and opportunities to elevate the member experience
  • Helping with payment access questions and ensuring smooth onboarding
  • Collaborating with our coaching and ops team to ensure members stay engaged and empowered

The Essentials
  • E-commerce experience is not optional. This role needs someone who gets the industry
  • Coaching or customer experience is a bonus
  • You must be organised and proactive. This is not a passive support role
  • Strong written and verbal communication is critical
  • You must love supporting women and watching them succeed

What's In It For You
  • Flexible work options, remote or hybrid
  • A beautiful team of smart, kind, driven women
  • Access to all SHE-com programs to grow your own e-com brilliance
  • Real impact. You'll directly support hundreds of female founders who are chasing their dreams

How To Apply

Send us your CV, and instead of a cover letter, pop over a short video (2 minutes max) introducing yourself and telling us why you're perfect for this role. We want to hear your energy. Send to careers@shecom.co with the subject line "Your new Coach".

SHE-com is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment where everyone feels supported.Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typePart-time
Job function
  • Job functionOther
  • IndustriesProfessional Training and Coaching

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