Residence Manager
7 days ago
Residence Manager | Lead from Day One in a Brand-New Aged Care Facility – Summerset Retirement Villages
Be part of something big. Shape the future of aged care in Australia – starting in Cranbourne North. Summerset is one of New Zealand's most awarded and fastest-growing aged care providers, and we're bringing our premium model of care to Australia. Our brand-new village in Cranbourne North is the first of many, and we're looking for an experienced and inspirational Residence Manager to be there from the start. If you're ready to build a legacy, this is your moment. You can help bring our villages to life
Responsibilities- Lead the daily operations and strategic direction of our purpose-built 72-bed Care Centre, working alongside the Village Manager to ensure the best outcomes for residents.
- Recruit and build a high-performing team and establish clinical policies and procedures.
- Set the cultural tone for care and welcome our first care centre residents into their new home.
- Lead clinical leadership, workforce planning, compliance, quality standards, and shaping an exceptional resident experience from day one.
- Lead and mentor a team of Registered Nurses, Enrolled Nurses, Carers, and Lifestyle staff
- Drive a culture of clinical excellence, compassion and resident-centred care
- Ensure compliance with Strengthened Aged Care Standards, audits, and regulatory bodies (DOH, ACQSC)
- Partner with residents, families and healthcare providers to deliver tailored, holistic support
- Support the Village Manager in operational leadership – and step in as second-in-command when needed
- Oversee incident responses, quality improvement, reporting (SIRS, NQIP), and clinical risk management
- Deliver training and performance coaching for ongoing staff development
- Minimum 4 years' experience in a similar leadership role (Facility Manager, Residence Manager, or equivalent)
- Strong knowledge of the aged care sector, including funding models and regulatory changes
- A commitment to delivering high-quality, person-centred care
- Proven experience in leading clinical teams in residential care
- Confidence to manage both strategic and hands-on operations in a growing environment
- AHPRA registration as a Registered Nurse (essential)
- Summerset is more than just aged care – a thriving community where people live life to the fullest.
- 25-year track record of innovation and success in New Zealand; expanding across Australia, starting in Victoria.
- Opportunity to build a care centre from the ground up and shape your own team, policies, and resident experience
- Short-term incentive bonus (10% annually)
- Employee Share Scheme – be part of our success
- Birthday leave and ongoing professional development
Applications close: Tuesday, 23rd September
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