resident wellbeing and village site supervisor

Abound Communities,a leading not-for-profit provider of retirement living and aged care, offering a continuum of care from independent living to assisted living and residential aged care in Victoria, as well as home care. Our four villages across Victoria –St Helena, Fitzroy North, Berwick and Euroa are home to 500 older Victorians in need. We are a community based, not-for-profit organisation who put our residents and their families at the forefront of all we do. If you want to make a real difference, apply now and become a part of our exciting journey It really is our people and culture that set us apart, with our ongoing focus of working together as one team.

About the role

The Resident Wellbeing and Village Site Supervisor is responsible for the effective day-to-day operations of our beautiful and historic Rushall Park village based in North Fitzroy.  This includes staff rostering and management, residents support, effective stakeholder communication, and maintaining high standards of service and compliance within budget. The role involves overseeing all aspects of village life to ensure a safe, welcoming, and well-maintained environment for residents. The role also has a specific focus on providing emotional and social support to our residents when they need it, and developing and delivering exciting and inclusive resident wellbeing programs as a part of our overall organisational focus on resident wellbeing.

This is an exciting and transformational opportunity for an experienced Village, Home Care or Aged Care Supervisor or Manager with a passion for supporting older Victorians holistically, or a social worker, pastoral or spiritual care coordinator or chaplain looking to expand their role into operations management in senior living.

Key Responsibilities

• Lead and manage the delivery of exciting, innovative and inclusive resident support programs and initiatives to our residents
• Mentor, develop, and inspire staff to achieve excellence
• Drive service quality, innovation, and continuous improvement
• Build strong, respectful relationships with residents, families, and key stakeholders
• Oversee rosters, workforce planning, and resource allocation to meet resident needs within operational budget
• Manage incidents and reporting processes in line with policy and legislative requirements
• Support resident transitions, and drive business development initiatives
• Lead and contribute to key projects that enhance the resident experience

What You'll Bring

• 3+ Years' experience with Aged Care or Retirement Living
• Experience and/or qualifications in one or more of resident welfare; social work; psychology; chaplaincy; or pastoral care is highly desirable
• Relevant industry qualifications

Why Join us?

• Permanent Full Time
• Fantastic work/life balance
• Attractive remuneration with Salary Packaging benefits of up to $15,900 increasing your take home pay
• Access to ongoing training and development opportunities to enhance your skills and career growth.
• Very rare opportunity to work in a truly historically and architecturally  significant village in trendy inner northern city location

If this sounds like the role for you, click on APPLY NOW

For further information or to request a copy of the Position Description please contact People & Culture 

To find out more about us and the wonderful work we do, please visit us at 

Applications close on Sunday, 21st September 2025

Abound Communities reserves the right to remove advertising and/or commence the selection process before the application close date. Abound Communities is committed to equal opportunity and ensuring the workplace is reflective of the community. We are committed to appointing the best person for the role and supporting diversity.

The successful candidate will also be required to demonstrate entitlement to work in Australia, and to disclose any pre-existing injury or disease which may be adversely affected by undertaking the inherent requirements of the position.

We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.