Pre Employment Facilitator

2 weeks ago

Wollongong, New South Wales, Australia atWork Australia Full time
Company Description

atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives.

To do that, we work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. In short, our approach is to support a person in the way that best helps them transform their life, in pursuit of our belief that work's for everyone.

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.

Job Description

We have an exciting opportunity for Pre Employment Facilitator to join our team in Illawara and South Coast Region. This is an on-site position.

Our Pre-employment Trainers are responsible for delivering non-accredited health coaching and work preparation programs in line with the needs of WFA & DES operations.

Key Responsibilities Will Include
  • Delivery of health coaching and pre-employment programs in line with designed materials via face to face and virtual online classrooms;
  • Collaborate closely with clients and all stakeholders to ensure clients achieve progression towards employment goals;
  • Complete attendance records and other admin tasks to ensure compliant record keeping;
  • Engage with site operations to ensure appropriate referrals are made for upcoming programs;
  • Provide Welcome Contacts to all referred clients prior to commencement to ensure high engagement;
  • Liaise with clients, consultants and employer engagement teams to develop and foster positive and constructive relationships.
Qualifications
Attributes and Experience:
  • Motivation and drive to provide excellent customer service and work to targets;
  • Ability to motivate and encourage our clients to participate and complete programs;
  • Proven experience working with targets and KPIs;
  • Intermediate skills in the use of the Microsoft Office computing package;
  • Previous employment services experience will be highly regarded, (although not essential);
  • Current police clearance no greater than 6 months old (or ability to obtain).
  • Certificate in Training and Assessment (TAE) would be advantageous however not essential.
Additional Information

Our core values are always at the heart of the work that we do every day:

  • We act with integrity. We are honest, ethical, and transparent. We inspire trust through open communication;
  • People work together. We enable each other to thrive within a culture of collaboration, fun and high performance;
  • We take pride in delivering an exceptional and seamless customer experience each and every time;
  • Quality & Innovation is at the forefront of our thinking. We have the courage to actively seek new opportunities and continually improve;
  • We embrace sustainability across all aspects of our business including financial performance, service; design and delivering meaningful outcomes for our team, our customers and the communities that we work in.

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

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