Reception Supervisor Part Time Day/Night/Weekends Shifts

Join to apply for the Reception Supervisor Part Time Day/Night/Weekends Shifts role at Greenbank Services Club

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Join to apply for the Reception Supervisor Part Time Day/Night/Weekends Shifts role at Greenbank Services Club

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Be Part of Something Bigger at Greenbank Services Club

Join the passionate team behind Your Greenbank—a vibrant, newly renovated destination where community, culture, and entertainment come together. With 7 unique cuisines, lively new spaces, and free live entertainment, there's always something exciting happening. Come grow with us in an atmosphere as dynamic as you are

About The Role

We're looking for an experienced and motivated Reception Supervisor to lead our Reception team while delivering exceptional service at the front desk. This is a hands-on leadership role where you will guide, coach, and support your team while also performing day-to-day reception duties.

Key Responsibilities

• Lead, coach, and motivate the Reception team to achieve KPIs and service excellence
• Welcome and assist members, answer enquiries, and direct calls
• Perform microphone announcements and provide accurate venue information
• Ensure compliance with liquor and gaming regulations
• Monitor and improve service standards to maximise patron satisfaction
• Handle cash transactions and maintain accurate records
• Assist with rostering, training, and performance feedback for reception staff
  
  

What You'll Bring

• Previous supervisory or leadership experience in a hospitality or club environment
• RSA & RSG certification
• Strong understanding of compliance and relevant legislation
• Excellent communication skills with the ability to engage a diverse demographic
• Proven ability to manage time, resolve conflicts, and lead by example
• Immaculate presentation and a passion for outstanding service
• Current working rights in Australia
  
  

If you're ready to lead from the front and create memorable first impressions for every guest, apply now and join the Greenbank experienceSeniority level

• Seniority levelNot Applicable

Employment type

• Employment typePart-time

Job function

• Job functionManagement and Manufacturing
• IndustriesGambling Facilities and Casinos

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