
Retail Manager
3 weeks ago
Join to apply for the Retail Manager role at Labour Support Group
The Client: Pranvi Pty Ltd is located in Springfield Lakes in QLD and is a consumer retail business restaurant dealing with cooked food including fast service restaurants foods such as Momo. They require a full time Retail Manager to join their team.
The RoleThe Retail Manager is responsible for leading all operations and functions of the retail restaurant operations. This is a full-time position with an annual salary set at $77,000 plus superannuation.
Responsibilities- Selecting the variety of food products, maintaining the stock levels, and establishing quality service standards.
- Advertising and promoting the restaurant' s products and services.
- Selling customers product and service and offering guidance on their proper use.
- Monitoring inventory levels and documenting financial transactions.
- Managing the budgeting process within the organization and reporting.
- Supervising the recruitment, managing and training staff to ensure high levels of performance and customer satisfaction.
- Implementing health and safety regulations and ensuring compliance with food hygiene standards.
- Creating and implementing purchasing and marketing plans, along with setting pricing.
- Analyzing sales figures and identifying areas for cost reduction and efficiency improvements.
- Advocating for pricing decisions at the head office.
- Coordinating with suppliers, shopping and managing advertisement and marketing policies.
- Oversee cash management procedures, including daily reconciliation and deposits.
- Build relationships with the local community to enhance the restaurant's reputation and visibility.
- Maintain high standards of customer service and handle customer complaints, Google review efficiently.
- Relevant tertiary qualifications in Business or retail management
- Minimum 12 months' experience in commercial retail management at a managerial level
- Minimum of 12 months' people management experience
- Minimum of 12 months' in managing inventory, stock levels, and reducing shrinkage
- Minimum of 12 months' in store merchandising, ensuring product placement aligns with store layout and customer preferences
- Minimum of 12 months' experience in using retail management systems, POS systems, and stock management software
- Strong operational management background
- Ability to embrace change at a store level and instil a culture of excitement
- Demonstrated VM / volume stock management abilities
- Passion for driving customer service
- Good time management and attention to detail
- Mid-Senior level
- Full-time
- Sales and Business Development
- Industries: Human Resources Services
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