Retail Manager

11 hours ago

Ipswich, Australia Labour Support Group Full time
Overview

Join to apply for the Retail Manager role at Labour Support Group

The Client: Pranvi Pty Ltd is located in Springfield Lakes in QLD and is a consumer retail business restaurant dealing with cooked food including fast service restaurants foods such as Momo. They require a full time Retail Manager to join their team.

The Role

The Retail Manager is responsible for leading all operations and functions of the retail restaurant operations. This is a full-time position with an annual salary set at $77,000 plus superannuation.

Responsibilities
  • Selecting the variety of food products, maintaining the stock levels, and establishing quality service standards.
  • Advertising and promoting the restaurant' s products and services.
  • Selling customers product and service and offering guidance on their proper use.
  • Monitoring inventory levels and documenting financial transactions.
  • Managing the budgeting process within the organization and reporting.
  • Supervising the recruitment, managing and training staff to ensure high levels of performance and customer satisfaction.
  • Implementing health and safety regulations and ensuring compliance with food hygiene standards.
  • Creating and implementing purchasing and marketing plans, along with setting pricing.
  • Analyzing sales figures and identifying areas for cost reduction and efficiency improvements.
  • Advocating for pricing decisions at the head office.
  • Coordinating with suppliers, shopping and managing advertisement and marketing policies.
  • Oversee cash management procedures, including daily reconciliation and deposits.
  • Build relationships with the local community to enhance the restaurant's reputation and visibility.
  • Maintain high standards of customer service and handle customer complaints, Google review efficiently.
Requirements
  • Relevant tertiary qualifications in Business or retail management
  • Minimum 12 months' experience in commercial retail management at a managerial level
  • Minimum of 12 months' people management experience
  • Minimum of 12 months' in managing inventory, stock levels, and reducing shrinkage
  • Minimum of 12 months' in store merchandising, ensuring product placement aligns with store layout and customer preferences
  • Minimum of 12 months' experience in using retail management systems, POS systems, and stock management software
  • Strong operational management background
  • Ability to embrace change at a store level and instil a culture of excitement
  • Demonstrated VM / volume stock management abilities
  • Passion for driving customer service
  • Good time management and attention to detail
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Business Development
  • Industries: Human Resources Services

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