Service and Warranty Coordinator

7 hours ago


Newcastle, New South Wales, Australia NEX Building Group Full time

New Homes - Service and Warranty Coordinator



•Join the most recognised and respected residential home builder in NSW

•Be a pivotal part of the client's experience

•Thornton office location


From architecturally designed first homes to luxurious residences, from multi-residential projects to investment properties, McDonald Jones Homes has grown and evolved to offer a range of building services that cater to diverse needs, goals and budgets and today we are recognised as one of Australia's leading builders of residential homes. We strive to set the benchmark in the new home building industry while ensuring that our people, both customers and staff, are at the centre of everything we do along the way.

We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1000 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia's leading home building group.

Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employees.

Our perks and benefits
We believe that our employee community is a key strength of our organisation, and we aim to attract the best talent to achieve our strategic goal of being Australia's leading residential builder and employer of choice in our sector. We are committed to taking care of our employees, that's why we offer a bundle of benefits:


•Discount on building a home with any of our building brands (after qualifying period)

•Income protection insurance– 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury

•Purchased leave – opportunity to apply for up to 2 weeks extra leave each year

•Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we're proud to be industry leading with this benefit)

•Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more

•AIA Vitality health and wellbeing program

•A genuine focus on diversity and inclusion (we're proud of our Women in Construction Program and annual Building Inclusivity Awards)

•Employee assistance program to support your mental, financial and physical wellbeing

•A huge catalogue of online learning and ongoing professional development programs

•NAWIC and HIA corporate membership

•Attractive remuneration

•And so much more

About the opportunity
The Service and Warranty Coordinator plays a vital role within our Service and Warranty team, reporting directly to the Team Leader. This position is focused on delivering seamless administrative support by coordinating inspections and scheduling trades, ensuring our new homeowners enjoy a smooth and positive post-build experience. In this role, you will:


•Provide an unbeatable customer experience

• Be responsible for efficiently coordinating calendars for our Serviceteam including organising appointments, trades and ensuring optimal utilisation of our serviceperson's time

• Issuing and maintaining service reports, ordering materials and processing returned onsite paperwork

• Building and maintain strong relationships with internal and external stakeholders

• Successfully complete various administrative tasks with efficiency and excellent attention to detail

• This is a 12 month parental leave cover contract

About you
You will share a passion for our purpose and be aligned to our core values. In addition, you will demonstrate:


•A focus on providing exceptional customer experiences

•Effective communication and administrative skills

•Outstanding organisational, and planning skills whilst working with competing priorities

•Intermediate knowledge and use of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)

•A flexible approach and attitude towards your work due to changing priorities

We are keen to improve female (and other marginalised groups) representation in our workplaces. If this role appeals to you but you don't feel you tick every box, we encourage you to still apply. We'd love to have a chat with you about your career goals.

Interested?
The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and pre-employment medical.

Apply today
If you are determined to make a difference and want to join an innovative and inclusive organisation committed to building better futures, click on the APPLY button. To find out more about NEX Building Group go to NEX Building Group Wilson Homes or follow us on LinkedIn

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. NEX Building Group and its brands are not responsible for any fees related to unsolicited resumes.

#J-18808-Ljbffr

  • Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    Service and Warranty Coordinator - MJH GroupJoin to apply for the Service and Warranty Coordinator - MJH Group role at Bendigo AdvertiserService and Warranty Coordinator - MJH Group2 days ago Be among the first 25 applicantsJoin to apply for the Service and Warranty Coordinator - MJH Group role at Bendigo AdvertiserGet AI-powered advice on this job and more...

  • Warranty Manager

    1 day ago


    Newcastle, New South Wales, Australia Ugl Pty Limited Full time

    Need assistance applying or registering?See our FAQJob Description - Warranty Manager (265007)Warranty Manager - 265007Tier 1 services organisation – TransportIndustry leader committed to innovation and sustainabilityWe empower our leaders to make an impactWe're moving Australia forward and we want you to move with us.Want to make a real impact, join a...

  • Warranty Manager

    2 days ago


    Newcastle, New South Wales, Australia UGL Pty Limited Full time

    Need assistance applying or registering? See our FAQJob Description - Warranty Manager (265007)Warranty Manager - 265007Tier 1 services organisation – TransportIndustry leader committed to innovation and sustainabilityWe empower our leaders to make an impactWe're moving Australia forward and we want you to move with us.Want to make a real impact, join a...


  • Newcastle, New South Wales, Australia beBeeCustomerService Full time $100,000 - $120,000

    New Home Service and Warranty Coordinator OpportunityWe are seeking a highly organised and customer-focused Service and Warranty Coordinator to join our team. This role will be responsible for delivering seamless administrative support by coordinating inspections, scheduling trades, and ensuring our new homeowners enjoy a smooth and positive post-build...


  • Newcastle, New South Wales, Australia beBeeCoordination Full time $60,000 - $80,000

    Job OverviewThis role is designed to provide support to our service team and site management by coordinating tasks, maintaining data accuracy, and ensuring successful completion of tasks within our systems.The Service Delivery Coordinator will work closely with the finance and accounts team, coordinate and allocate tasks across multiple services and...


  • Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    Join to apply for the Coordinator of Supports - Tamworth role at Bendigo Advertiser2 days ago Be among the first 25 applicantsJoin to apply for the Coordinator of Supports - Tamworth role at Bendigo AdvertiserJOIN US - SHAPE LIVES - BUILD YOUR CAREERChallenge Community Services has been a cornerstone of community support for over 65 years, providing a wide...

  • Project Coordinator

    2 weeks ago


    Newcastle, New South Wales, Australia ClearCompany Full time

    Tier 1 services organisationInnovative & dynamic cultureNew Intercity Fleet (NIF) projectWe're moving Australia forward and we want you to move with us. Want to make a real impact, join a dynamic team, be part of something that depend on – Transport. We believe success and value are driven by real teams where everyone has a role to play.Our people work on...


  • Newcastle, New South Wales, Australia beBeeEmpowerment Full time $77,328 - $85,408

    About Our RoleWe are seeking an experienced professional to empower individuals with disabilities to build skills, connect with their community, and achieve their goals under the National Disability Insurance Scheme (NDIS).This position involves working directly with clients and families, coordinating services that promote independence, inclusion, and choice...


  • Newcastle, New South Wales, Australia beBeeResponsibilities Full time $55,000 - $65,000

    Event Service Coordinator RoleThis role provides a fantastic opportunity for customer-focused individuals to join our events team.You will be responsible for providing a superior quality service over a variety of events, such as gala dinners, corporate events, school formals, concerts, conferences, exhibitions and many more.Key Responsibilities:Set up and...


  • Newcastle, New South Wales, Australia Peoplefusion Full time

    - We are seeking two Client Service Coordinators to bring their financial services administration skills to a growing team- Newcastle CBD location with fantastic employee benefits- Enjoy additional paid leave over Christmas & New year periodWe are seeking two experienced administrators from the financial services sector that are looking for a role within a...