Business Support Officer

EMPLOYMENT TYPE - Ongoing Full time

LOCATION - ACT; NSW; QLD; VIC; WA

AFP BAND & SALARY-Band 04 ($84,458.00 - $99,285.00)

JOB REFERENCE NUMBER - 15100

This advertisement is to fill current vacancies and create a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months.

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.

We recognise your contribution to our workforce and offer generous remuneration and conditions including:

• Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
• 4 extra days of mandatory rest leave per year
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 18 weeks paid Parental Leave for Primary Caregiver (and 11weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child's date of birth or placement
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
• Flexible and hybrid working arrangement that provides work/life balance
• Health & wellbeing services – with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities

An exciting opportunity exists to launch your career in the AFP and support the frontline through joining the Central Procurement Team as a Business Support Officer. We are a client driven service delivery team that is expanding to deliver end-to-end procurement services to the business. We are a customer focused team that is looking for enthusiastic and self-driven individuals to enhance our position of trusted partners to the AFP's frontline. Previous experience within a procurement setting is not required, we are looking for people who have experience in a customer service environment as we believe the skills you have obtained in these roles are transferrable into our customer focused team. Investment in our people is important to us, training including a nationally recognised qualification in procurement will be offered to the successful applicants. If you are a good communicator and have a positive attitude, we want to hear from you.

As a Business Support Officer – Procurement within the AFP, you will:

• Provide excellent service to stakeholders and build strong relationships based on trust, collaboration and professionalism;
• Enjoy a fast-paced environment;
• Be committed to excellence and innovation and achieve results;
• Be forward thinking and self-motivated;
• Be thorough and detailed-minded,
• Have the ability to interpret legislation and governance; and
• Act and behave in a manner consistent with the AFP values and a culture that embraces diversity, inclusion and respect.

The role responsibilities include:

• Provision of dedicated end-to-end procurement services to various portfolios within the AFP.
• Assisting drafting and review of request for quotes, spending proposals and contracts under supervision.
• Undertaking a quality assurance process on all procurement and contract documentation.
• Working collaboratively with internal and external stakeholders.
• Assisting in the interpretation of legislation, policies and procedures and escalating when required.
• Undertaking administrative duties associated with procurement and contracting services.
• Contributing to improved operational practices, procedures and guidelines.

We're interested in hearing from people who have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.

• You must be an Australian Citizen at the time of application.
• A Negative Vetting 1 (Secret) security clearance or the ability to obtain one.
• Demonstrated experience in dealing with and building relationships with stakeholders.
• Experience in client-customer focussed roles.
• Demonstrated experience working in a team environment.

• This is an AFP Band Level 4 position.
• The successful applicants will receive on the job training as well have the opportunity to undertake a Certificate IV in Procurement in the first 12 months.
• The roles are ideally based in Canberra, however consideration to work in one of the AFP's national office locations may be negotiated;
• We support flexible work arrangements, however it is expected that the successful applicants will work from the office at least 2-3 days per week for team connectivity and collaboration;
• Due to expected high volume of applicants, feedback will only be available to those applicants that progress to the interview stage.
• For further information regarding this opportunity and what it is like to work within the Procurement team at the AFP, please click thislink to view the Candidate Pack.

Bands 2-5

• Organising your work, making sound decisions and achieving outcomes
• Communicating and working effectively with other people
• Applying technical knowledge, expertise and skills

• Resume/CV(maximum two pages). This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
• Applicant pitch (maximumtwo pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standardsfor the role.

Only complete applications will be considered.Please review and ensure the uploaded documents are correct for this application after submitting your application.

Should you successfully progress from the application stage all applicants must:

• Complete an Employment Suitability Questionnaire (ESQ)and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP's professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway.
• Have your fingerprints taken if an offer of employment is made.
• Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair.
• Satisfactorily undertake a security clearance to the level specified for the position.

Applicants who have demonstrated their suitability for employment through their resume and application, may be asked to complete additional assessments or activities to determine suitability for the role. This may also include a formal interview. Using the relevant AFP work level standards as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions. Read our guides for applicants to find out how to prepare for your interview.

At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQIA+ community and people with disability.

Contact Officer:Emily Casey,

Contact Officer Phone:N/A,

Contact Officer Email:CPS-BP-Recruitment@afp.gov.au

Applications Close:11:59pm (AEST) 04/09/2025

To view other employment opportunities, please visit our career site.

www.afp.gov.au