Senior Employment Coach – Inclusive Employment Australia

Senior Employment Coach – Inclusive Employment Australia (IEA)

$76,348–$78,118+Super & Salary Packaging Available

Location: Cannington, Gosnells, Armadale, Byford

Full-time position

Overview

We are looking for a Senior Employment Coach to join our Inclusive Employment Australia (IEA) team. This role is ideal for someone who has built strong foundations in employment services and is ready to expand their impact—supporting Participants with complex barriers, mentoring staff, and contributing to site performance. You will work closely with the Employment Service Area Manager to guide service delivery, support new and existing staff, and help drive outcomes that change lives. This is a role for someone who leads through experience—through empathy, through initiative, and through action.

Responsibilities

• Guide service delivery in collaboration with the Employment Service Area Manager.
• Support and mentor new and existing staff to build capability and performance.
• Support Participants with complex barriers to achieve meaningful employment outcomes.
• Contribute to site performance and continuous improvement initiatives.
• Lead by example with high-quality, person-centered support and service delivery.

Ideal qualifications and experience

• Extensive experience in employment services or a similar frontline role, with a strong track record of assisting people with disability into meaningful employment.
• Deep understanding of challenges faced by Participants with complex barriers and ability to deliver tailored, person-centered support.
• Natural ability to mentor and guide others, with experience supporting new staff and contributing to team development.
• Confidence in implementing innovative case management strategies and employment-focused programs that lead to outcomes.
• Strong interpersonal and communication skills to build trust with Participants, colleagues, and community stakeholders.
• A mature, proactive, solutions-focused mindset with the ability to work independently and collaboratively in a fast-paced environment.
• Qualifications in Employment Services, Community Services, Disability Services or similar, or willingness to complete a formal qualification fully supported by Status as part of your employment journey with us.

What you will bring

• Proven frontline experience and readiness to take the next step in your career.
• A passion for helping people overcome barriers and achieve employment goals.
• Ability to support site performance through mentoring, program delivery, and collaborative practice.
• Commitment to continuous improvement and service excellence.

Our employee benefits

• Salary packaging options including Fringe Benefit Tax-exempt payments up to $15,900 per annum via Status.
• A performance reward system that provides additional paid leave benefits.
• Access to an Employee Assistance Program.
• A well-structured, fully supported induction program with ongoing development and training.
• Support from an internal team of dedicated specialists who provide community connections, employer engagement, and on-the-job support to strengthen each Participant's employment journey.

The wellbeing of our staff is our number one priority. We have over 35 years of business success as an outstanding provider of employment and training services, supported by quality assurance structures and systems. This provides a work environment we are proud to offer.

We invite you to review our website at https://www.eighty9.org.au to learn more about our organisation, its brands, and why you should join our team.

How to apply

Please apply through the 'Apply' link and include a cover letter and resume to:

HR Department - Human Resource and Quality Assurance Officer
RecruitmentWA@Eighty9.org.au

Confidential telephone enquiries are welcome to our HR team on (08) 9451 8017.

A full Position Description is available at https://eighty9.org.au/work-with-us/

Your application may be considered for other available roles and future opportunities within our Organisation. If you do not wish for your information to be retained, please contact us.

All final applicants for this position will be asked to provide a current National Police Clearance and Working with Children Check. People with a criminal record will be considered on relevance to our industry.

Note: Eighty9 Limited is an Equal Opportunity Employer. We encourage women, Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQ+ and people from non-English speaking backgrounds to apply for this position.

Application questions

• Which of the following statements best describes your right to work in Australia?
• Do you have a current Working With Children (WWC) Check?
• Do you have a current Police Check (National Police Certificate) for employment?
• Do you have customer service experience?
• What's your expected annual base salary?
• Have you completed a qualification in community services?
• How many years' experience do you have as an Employment Services Consultant?
• What's your highest level of education?

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