Facilities Manager

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We are excited to offer a fantastic opportunity to join Westfield Helensvaleas our new Facilities Manager.You'll be responsible for managing and maintaining the centre's infrastructure, ensuring everything runs safely, smoothly, and meets compliance standards. This is your chance to take ownership of a key asset and help it reach its full potential.

You'll manage a small team, work closely with contractors, and be the go-to person for all things facilities. You'll also get to plan ahead — creating long-term asset strategies, driving sustainability initiatives, and finding smarter ways to keep things running. It's a role where you'll see the impact of your work every day.

Your role and responsibilities will include, but not limited to:

• Lead key facilities initiatives that support our strategy to operate as a safe, sustainable, and responsible business.
• Deliver high-quality day-to-day facilities services that meet the needs of the Centre team and enhance the customer experience.
• Use data insights to identify opportunities to improve the asset's operational and environmental performance.
• Coach and support the facilities team to perform at their best, building a culture of ownership, safety, and service excellence.
• Develop and maintain a comprehensive asset life cycle plan, clearly outlining facilities priorities and capital needs.
• Build strong relationships with contractors and partners to ensure services are delivered to a high standard and in line with expectations.
• Take the lead in responding to emergencies or incidents in the centre, ensuring accurate reporting and timely escalation in line with our processes.
• Oversee all maintenance, repair, and capital works projects, collaborating with stakeholders to deliver practical, cost-effective solutions that support the long-term performance of the centre.

As a part of our asset team, you will also have Duty Management responsibilities from time to time too, where you'll be required to work a weekend shift (on a roster), which will be balanced with a day off in lieu.

What sets you apart

• Relevant experience in retail, hospitality, property, facilities management, or other customer service environment.
• Strong people leader with proven experience leading teams.
• Diploma or tertiary qualifications in Engineering, Trade, Building Services or Facilities Management.
• Commercial expertise to manage financials and provide recommendations on operating and capital costs.

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that 'Everyone Belongs'. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.

Discover more about working with us.

Applications close:Friday 22nd August(unless filled prior)

Salary match Number of applicants Skills match

Scentre Group owns 42 Westfield destinations with 37 located in Australia and five in New Zealand.

We have the capabilities and expertise within our team to design, construct, operate, manage and market our platform. Our workforce includes approximately 75 professions reflecting the diversity of our capabilities and talent.

Our talent vision is to be the place where talent thrives and when you work with us, we promise to respect, inspire and develop you, and that you will do work that matters. We provide a unique and sought-after employee experience, fostering a workplace where everyone feels they belong and offering a range of benefits.

Scentre Group owns 42 Westfield destinations with 37 located in Australia and five in New Zealand.

We have the capabilities and expertise within our team to design, construct, operate, manage and market our platform. Our workforce includes approximately 75 professions reflecting the diversity of our capabilities and talent.

Our talent vision is to be the place where talent thrives and when you work with us, we promise to respect, inspire and develop you, and that you will do work that matters. We provide a unique and sought-after employee experience, fostering a workplace where everyone feels they belong and offering a range of benefits.

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