Product Manager

4 weeks ago

North Sydney Council, Australia Shift Full time
Overview

Join to apply for the Product Manager - Trade role at Shift.

Location: Sydney, New South Wales, Australia.

This role sits at the heart of Shift's Trade Finance product. You will work across design, credit, operations, and go-to-market teams to shape and scale a core product that supports small and medium businesses with working capital needs and contributes to our long-term growth strategy.

What you'll do
  • Own and evolve the roadmap for our core Trade Finance product.
  • Drive product growth, adoption and performance with a clear focus on customer and business value.
  • Lead cross-functional initiatives that optimise pricing, operations and unit economics.
  • Collaborate with our credit team to improve policy and risk processes that support product expansion.
  • Partner with sales, marketing and design to ensure strong product-market fit and a smooth customer experience.
  • Maintain and update legal, technical and training materials to reflect product changes.
  • Identify new customer segments and use cases to expand product access.
  • Monitor performance and risk indicators and lead responses to incidents or escalations.
  • Contribute to strategic decisions that shape the customer lifecycle and overall product strategy.
What you'll have
  • 5+ years' experience in product management, ideally in fintech, lending or B2B payments.
  • A track record of delivering customer-centric, commercially successful products.
  • Comfort working with credit policy, risk frameworks and compliance in a regulated environment.
  • Familiarity with SME lending or working capital solutions (a bonus, not a must).
  • Strong problem-solving, analytical and communication skills.
  • Confidence in balancing priorities and collaborating with a range of stakeholders.
  • A learning mindset - you ask questions, seek feedback and stay open to new perspectives.
Key benefits
  • Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.
  • Flexible working environment – headquartered in North Sydney with state-based workplaces and a flexible work policy.
  • Family support – industry-leading 26 weeks paid parental leave.
  • Varied workspaces – spaces for collaboration, brainstorming and socialising as well as focus zones.
  • Wellness focus – access to healthy options and on-site facilities to support wellbeing.
  • Positive environment – regular cross-functional alignment on key priorities.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Product Management and Marketing

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