Senior Social Media

2 weeks ago

Melbourne, Victoria, Australia Country Fire Authority (CFA) Full time
Overview

Senior Social Media & Content Advisor – Country Fire Authority (CFA)

Location: CFA HQ Burwood East | Full Time | Fixed Term to 10 October 2026

Parental leave contract through to 12 October 2026.

Applications close: 11:59pm 7 September 2025.

About CFA: CFA is a values-based emergency service organisation that protects lives and property and engages with communities 24/7. We encourage applicants from diverse backgrounds. For more information, visit the About Us page.

About The Role

Make a real impact by leading CFA's digital voice and connecting communities before, during and after emergencies. CFA operates in a complex environment where community trust, reputation and awareness are critical to achieving our vision. Our Media Unit develops and delivers strategies to guide how CFA engages with Victorians through the media.

You will lead CFA's social media strategy and drive innovative approaches to grow and strengthen our digital channels. You will facilitate two-way digital engagement with the Victorian community and CFA members before, during and after emergencies.

Key responsibilities include:

  • Support CFA's role in providing critical community information at a state level.
  • Enhance trust in CFA as a respected emergency service organisation.
  • Contribute to building resilience across Victorian communities.

You will also identify and create opportunities to showcase the contributions and achievements of CFA staff and volunteers, ensuring their stories are shared widely and meaningfully across our digital platforms.

About You

You are a skilled digital communications professional with tertiary qualifications (or equivalent experience) and a strong track record in managing social media and online engagement channels. You can advise and influence senior leaders, develop strategies to shape positive public sentiment and create engaging digital content including video, graphics and written stories.

With a keen understanding of current and emerging communications technologies, you bring creativity, strategic thinking and excellent interpersonal skills, building strong relationships across teams, stakeholders and the wider community to help CFA connect with Victorians effectively.

A Detailed Position Description is attached.

Why choose CFA
  • Meaningful Purpose: Your contribution truly makes a difference
  • Work-Life Balance: Paid parental leave, generous leave provisions
  • Growth Opportunities: Learning and development
  • Flexibility: Hybrid work options with flexible work arrangements
  • Discounts: Emergency Memberlink discounts on various services
  • Wellbeing Focus: Healthy for Life programs, flu vaccinations
  • Member Assistance Program: Access support across 8 service pathways
Your Application

Click the "apply" button to access our online application form. You will provide personal and contact details and respond to employment-related questions. When applying, please submit a cover letter and resume demonstrating your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will be made to candidates who:

  • Successfully complete reference checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to a diverse, inclusive and safe environment. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

For accessibility or reasonable adjustments during the recruitment process, please contact the person listed on the ad or email recruitment@cfa.vic.gov.au.

Privacy

The CFA values your privacy. Information collected during recruitment is used for recruitment, evaluation and appointment purposes and for reporting anonymised metrics. It is handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of information, contact recruitment@cfa.vic.gov.au.

Seniority level
  • Mid-Senior level
Employment type
  • Temporary
Job function
  • Marketing and Sales
  • Industries: Public Safety

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