
Business Solutions Support Specialist
3 weeks ago
EML Group Adelaide, South Australia, Australia
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EML Group Adelaide, South Australia, Australia
3 days ago Be among the first 25 applicants
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EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Adelaide, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
Working as part of the Project Office, the Business Solutions Support Officer role is to coordinate and pro-actively manage the workflow within the Team, provide exceptional customer services to all stakeholders and support the functions within the team.
This will be a full time, max term contract position based in the Adelaide office, with flexibility to work from home up to 2 days once fully trained.
Your Responsibilities
- Manage requests and diagnosis issues raised via the Project Office Inbox ensuring timely communication to the business and key stakeholders
- Assist Project Manager's, Business Analyst's and Content and Design Specialist's manage the status and support delivery of Project Office workflow
- Support maintenance of EML's Process and Procedures across the business
- A driven professional with highly developed written and verbal communication skills and excellent time management and organisation skills
- Strong problem-solving skills with experience across systems used across the EML business
- Careful consideration and attention to detail
- Proactive, positive attitude, resilient and a willingness to learn
- Ability to work in a team with good, empathetic people skills
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
- Seniority levelEntry level
- Employment typeFull-time
- Job functionConsulting, Information Technology, and Sales
- IndustriesInsurance
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