Senior Engagement Manager

6 days ago

Canberra, ACT, Australia Amazon Web Services (AWS) Full time
Overview

The AWS Professional Services (ProServe) ANZ business, Data Analytics and GenAI team, is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions and ensure alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. You will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.

Responsibilities
  • Leading and managing complex cloud migration and implementation projects
  • Leveraging your knowledge of AWS to coordinate technical decisions and strategic planning
  • Bridging business requirements with technical solutions, facilitating discussions and ensuring alignment with customer business outcomes
  • Managing technical teams to distill customer needs into clear technical requirements and map them to business outcomes
  • Overseeing technical teams to decompose complex technical problems into actionable, deliverable solutions
Qualifications
  • 10+ years of external or internal customer-facing, complex and large-scale project management experience
  • Bachelor\'s degree, or 10+ years of professional or military experience
  • Must hold or be able to attain an Australian Government Security Vetting Agency clearance (AGSVA)
Additional information

Company: Amazon Web Services Australia Pty Ltd

Job ID: A3047607

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Project Management, Information Technology, and Product Management
Industries
  • IT Services and IT Consulting

IDE Statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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